When you try to install Windows Defender I get an error message "Service"Windows Defender"(WINDEFEND) could start. Make sure you have sufficient privileges to start system services.
Original title: could not start the Service "Windows Defender" (WINDEFEND)
When you try to install Windows Defender, I get an error message that
"Service"Windows Defender"(WINDEFEND) was able to start. Make sure you have sufficient privileges to start system services.
How can I check which privileges I have and I need?
I noticed in the management of the tasks that Norton symlcsvc.exe ran and I was wondering if it was who collide with the Defender, so I temporarily stopped Symantec process running in the field of Services, but still had the same result, try to run the installation of the Defender.
Help please
Hello
This error message is because you have Norton installed on the computer. See the for more information section below.
http://www.Symantec.com/business/support/index?page=content&ID=TECH103119&locale=en_US
Let's try the steps and check them off below if it helps.
Step 1: You can try to uninstall Norton and then check if the problem persists.
Note: Reinstall Norton after verification.
Reference: http://support.microsoft.com/kb/307895
Step 2: Change the registry value and check.
a. Click Start, type regedit.exe and press ENTER.
b. navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender\
c. right-click on DisableAntiSpyware, on the right panel, then selectEdit.
d. enter 0, under value data, and click on the OK button.
e. close the registry editor.
f. restart the computer.
Registry warning:
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756
Thanks and greetings
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Umesh P - Microsoft technical support.
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