When you try to open the AOL software, I get the runtime error message

When you try to open the AOL software, I get an error of execution as follows:

Program C:\Program Files (x 86) \AOL Office waol.xe 9.7

When contacting Dell to resolve this problem, told me to contact Microsoft. I have no problem with Internet Explorer. It is only with AOL.

Hello

1. which version of the Windows operating system is installed on your computer?

2 have you made changes on the computer before this problem?

I suggest you try to uninstall then reinstall the program and check if this may help.

Step 1: Uninstall or change a program:
http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

Step 2: install a program: http://windows.microsoft.com/en-US/windows-vista/Install-a-program

For more information, see the following link:

http://help.AOL.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=54116

http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-runtime-error

Hope the information is useful.

Tags: Windows

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