When you try to print to get address of 0x9ab41f function message caused a protection fault. (code 0xc0000005 exception)

Original title: address of the 0x9ab41f function caused a protection fault.

When I try to select preferences for my Canon MG6150 when you print a word document, the screen freezes after posting a panel with:

Address of the 0x9ab41f function caused a protection fault. (code 0xc0000005 exception). The application property sheet pages may not work properly.

I have to reboot to unlock the computer.

Tried reloading the software canon and windows 7, but still no joy have the same failure anyone can help me fix this please?

Hello

 

Welcome to the Microsoft community!

When you try to print a word document, you get the message as the address of the function 0x9ab41f caused a protection fault. (code 0xc0000005 exception). The application property sheet pages may not work properly.

To help you better, we need more information.

Is the issue limited to word document or it occurs with other documents as well?

To work with the question, I would say that you are running the printer troubleshooter.

Visit the site:

Open the printer Troubleshooter

http://Windows.Microsoft.com/en-in/Windows7/open-the-printer-Troubleshooter

You can also consult the site:

Why can I not print?

http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

I hope this helps. If you need assistance or if you have problems of Windows in the future, let us know and we would be happy to help you.

Tags: Windows

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