When you try to scan a document on HP Officejet Pro 8500 get the message 'Insert MEMORY' or 'no scan options '.

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  Hi JIMANNA,

  1. you try this for the first time?

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  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

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  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

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