When you use windows media player, I can hear the sound but the picture is just a black square in a green square. How can I see the picture?

Equipped with Vista

Hello

 
I suggest that you check if there are codecs appropriate to run the file.
 

Tags: Windows

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    Hello

    I have no sound through Windows Media Player and also a player from Youtube and BBCi.  I have the following error message, please notify :-)

    You met the C00D10D1 error message when you use Windows Media Player. The following information can help you resolve the problem.

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    Windows Media Player cannot play the file (or can't play the part of the file either audio or video) because theMP3 - codec MPEG Layer III (55) is not installed on your computer.

    The missing codec may be available for download on the Internet. For more information about codecs, seeCodecs: frequently asked questions.

    Hello
     
     
    1. What is the file type or extension that you try to play?

    If you get a message stating that your computer is missing a codec, you are probably trying to play, burn, or sync a file that was compressed by using a codec that does not include Windows or the default player. You will need to download codecs.
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    http://Windows.Microsoft.com/en-us/Windows7/C00D10D1-55
     
    Note: The above are published in the Windows 7 category, but they apply to Windows XP too.

    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Have you made changes on the computer before this problem?

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    Check the audio improvements and put them all turned off:
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  • No video when you use Windows Media Player.

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    Relevant convenience stores are available to-control panel, troubleshooting services, see everything [on the left], settings of WMP.  If you are online when you open it then it will be updated to the latest version of the troubleshooter before his execution [or you can go directly to the online http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooterversion].

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    - - - - -

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  • Full screen is black when you use windows media player series Equium

    Hello.

    When I watch TV on the windows media player so I have the problem. If I go to full screen, it's all black screen but I can hear sounds.
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    I have my laptop for 4 months, but everything was ok.
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    I know this problem, it s just a bug with media player and the graphics drivers (mainly the media player causes the error it s). Please, if you want to watch something on TV and then playback must be STOPPED BEFORE you from the screen. Once you have changed the screen, enable playback and it should work.

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    I tried mp4 videos with no no not all success.have tried quick time, VLC, divx with no luck.movie readers has been downloaded on the internet, no picture or sound

    Hello

    ·        Were you able to play videos mp4 on the system before with no problems?

    ·        Where did you download videos (site)?

    ·        You are able to play the other format of file on the system without any problems?

    ·        You are able to play these video files on another computer?

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    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=06fcaab7-DCC9-466B-b0c4-04db144bb601&displaylang=en

    I suggest you return the item mentioned below.

    http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=11.0.6001.7000&ID=C00D11B1&ContextId=87&OriginalID=8889000A

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    Visit ourMicrosoft answers feedback Forum and let us know what you think.

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    Note: This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there.

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    Updated a hardware driver that is not working properly

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    Hello

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