Whence the spam?

I have a Photosmart 5520 and very occasionally, I used the option of eprint without problems.  I have security set to "Allowed" only email addresses and there are 2 addresses listed - mine and my daughter.

Yesterday, I received a series of prints that I had not sent and my daughter had not sent.  The HP.com site advises going to print history to determine whence came the prints and, if necessary, block the mailing address.  Unfortunately, is listed.

I would be grateful for any advice.

Thank you very much

Hi RedV68,

You certainly have the correct settings for e-mail e-print (this is how I have put mine up at home too). After reviewing the specifications of your printer, it leaves a few options.

1 - is your home network/router wireless WEP key or password WPA on it? If it's an open without security network, someone may have been in the range of your printer and sent there.

2. is broadcast Liveon? He is a 2nd wireless function built into your printer, and if it is enabled, but without a PIN, it might be available as well at other nearby wireless devices such as cell phones. Here's how a break if off to check this theory - just do the opposite of these measures to stop it:

First step: turn on wireless HP direct

Tags: HP Printers

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