Whenever I have download cloud Barnard, my old email comes up and he tells me to "check email". It's my old email and I can't get accsess, how can I switch it out whit my other

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• I have only 2 computers, a desktop computer and a laptop computer. Yet, every time I switch from one to the other, I get a message that I am already connected to TWO. It's impossible because I only have 2 and it is not connected. Any suggestions on fixing

  I have only 2 computers, a desktop computer and a laptop computer. Yet, every time I switch from one to the other, I get a message that I am already connected to TWO. It's impossible because I only have 2 and it is not connected. Any suggestions on fixing that?

  Hi Kelly,

  Maximum machines, the license can be activated is 2. Somehow, it seems that on your side the same license can be activated on any 3rd machine as well.

  Activating the license on any other machine, please select the option to disconnect all other devices and try again.

  Reference: connect and disconnect activate Cloud Creative applications (deactivated)

  Kind regards

  Sheena

• Whenever I have download an image with the command "save the image under...". ", it records in a useless file of 168 bits.

  As stated, whenever I have download an image with the command "save image under" he recorded in a useless file of 168 bits. This does not happen everytime I have save an image, but more often the not, and I don't have a lot of useless files hang out because of this. Is it possible to re - download each image 168 bits that he should have been downloaded in the first place? Is it possible to ensure that this does not happen?

  Here's what it looks like:
  http://i.imgur.com/yzgwwgC.gif?1

  This means that you are not allowed to do this action.
  The site could use a transparent overlay image to protect the actual image or otherwise has put in place a protection.
  You can check if see you the image in "tools > Page Info > Media ' and save it.

• Whenever I have download a file, I get a message saying that the file is infected and the virus has been removed but I am unable to open the files.

  original title: problem downloading

  whenever I have download anything download is well over upto100% but the file or the software won't open or saved. It gives the message that this file contains viruses and has been deleted. Please help me find a solution thanks

  I use compaq notebook pesario CQ 60 with pentium dual core inside windows vista AVG anti virus security system

  Hi sirmalik,

  ·         Did you the latest changes on the computer before this problem?

  ·         The problem occurs with all the files?

  ·         From which site you try to download the file?

  ·         What web browser do you use?

  I suggest you follow these methods.

  Method 1: Start the computer in safe mode with network and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  If the problem does not persist in SafeMode with network, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startupmode.

  Method 2: Try to create a new user account.

  Create a new user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  If the problem is resolved in a new user account, you can check the link on the way below difficulty a user profile is corrupted.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

• Whenever I have download my photos in the photo gallery, the icons of all out like the same generic image

  Whenever I have download my photos in the photo gallery, the icons of all out like the same generic image for each photo, instead of actual miniatures of the photo itself.  I can't find the pictures I'm looking.  Why is this happening and how can I solve this problem?

  This parameter can be:

  (1) open Folder Options (search for your search box on the start menu to find)

  (2) on the display tab, verify that the "always show icons never thumbnails" is off (disabled)

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Whenever I have download the trial of EI, on a new account, it is said, there are 0 days remaining. [was: HELP]

  Whenever I have download the trial of EI, on a new account, it is said, there are 0 days remaining. I do need AE to school and could you please help me

  Could you please re - confirm if you install After Effects in the trial or if you bought subscription?

  If you try to install in the trial, let us know if you had installed AE as trial before?

• I have download cloud creative adobe on my PC. It's super slow when I try to install illustrator. only 15% at night. What can I do to speed up?

  I have download cloud creative adobe on my PC. It's super slow when I try to install illustrator. only 15% at night. What can I do to speed up?

  Please check my installation of Adobe Creative cloud significantly slows internet.

  https://helpx.Adobe.com/creative-cloud/KB/troubleshoot-download-install.html

  Concerning

  Stéphane

• I have download a creative demo for the last month and created many documents on my computer now change my employer my where are my document or computer how can I get some how?  Thank you

  I have download a creative demonstration for the last month and created many documents on my computer

  Now, my employer just changed my computer where are my document or how can I get some how?

  Thank you

  they are still on the computer you were using (unless someone irretrievably erased).

• I have camera Leica V - Lux 4 and use CS5 Extended - I don't seem to be able to use the first in the Photo shop. I have downloaded various plugins, including version 7.2 for Camera Raw, but nothing is done to allow CS5 to accept Raw images. Can you advise

  I have camera Leica V - Lux 4 and use CS5 Extended - I don't seem to be able to use the first in the Photo shop. I have downloaded various plugins, including version 7.2 for Camera Raw, but nothing is done to allow CS5 to accept Raw images. Can you advise me please?

  Hi victoriav

  Greetings!

  You can check the version of Camera raw in Photoshop.

  MAC:-Photoshop (menu bar) > about plug-in > Camera raw

  Windows:-help > about plug-in > Camera raw

  See devices supported by Adobe Camera Raw

  Also have you used software to convert your files?

  Talk about your operating system.

  Concerning

  Assani

• Creative cloud began the download of an update, but stopped after the download of 5 percent. Nothing works now and I can't access anything whatsoever. Help please!

  Creative cloud began the download of an update, but stopped after the download of 5 percent. Nothing works now and I can't access anything whatsoever. Help please!

  Please remove Cloud Creative app using:

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• I have a View Sonic LCD 24 inch flat screen and it has a blue tint, how can I solve this problem?

  I have a View Sonic LCD 24 inch flat screen and it has a blue tint, how can I solve this problem?

  Hello

  He got this 1 day, or has it just begun?

  If it was always this way, it could be a manufacturing defect or your advanced display settings may be incorrect. The latter can be determined according to the settings/Advanced/display/personalization in the control panel settings. See Customization here, it varies depending on the manufacturer, but you focus on controls that adjust color output.

  If it has started, then it is possible the monitor had a malfunction. I put another monitor (if available) on the system. If the problem persists, then the fault is in the video card or display drivers. If it disappears, then the monitor can go wrong (you can try to adjust the settings on the screen itself to see if it has no effect). If it turns out to be the graphics card, I would like to firstly download and install a new set of drivers for the graphics card or the manufacturer of the system (the best for download, then uninstall the current set restart and install the new download).

  Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

• Hello. Accidentally, I bought the Adobe Lightroom 6 box set (CD ROM) support when I need to download the application. I opened the package and now can not return it. Is there a way I can be provided with a license so that I can download the software and t

  Hello. Accidentally, I bought the Adobe Lightroom 6 box set (CD ROM) support when I need to download the application. I opened the package and now can not return it. Is there a way I can be provided with a license so that I can download the software and avoid paying twice for the product? I can return the package open, if necessary. He was ordered on Amazon.ca. Thank you

  Use the serial number located inside the retail box to save the download version

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

• I am an existing Member of cloud with lightroom installed on a desktop and laptop.  I get a new computer - Mac.  Can I transfer my account to a MAC user?  How does it work?

  I am an existing Member of cloud with lightroom installed on a desktop and laptop.  I get a new computer - Mac.  Can I transfer my account to a MAC user?  How does it work?

  Yes, you can use cc on your new mac.

  Just install the application of cc on your new computer, apps download Adobe Creative Cloud desktop | CC free trial Adobe

  Use the desktop application to install your programs of cc.

  as mentioned above, you should logout of your desktop or laptop computer to connect to your new computer (and you will need to connect to install and use your cc programs).  but you can leave cc installed on all 3 of your computers and log in for 2 of the 3 when you want.

• I have a pad writing box open on my screen and I can't get rid of it. What should I do?

  I recently opened a box buffer writing just to see what it was. I was able to move to the left side of my screen, it did not show. Now it's on my screen and I can't move it out of the screen. I can't find a way to remove this feature. What should I do?

  Hello

  
  1. what operating system is installed on the computer?
  2. What do you mean by writing box buffer?
  3. What is the brand and model of the computer?
   
  Go to Task Manager and then kill the application
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-Task-Manager
   
  
  Reply with answers to help you in a better way.