Whenever I log in I get an error message "Windows Update has stopped working".

original title: everytime I log in I get an error message "Windows Update has stopped working".  I tried a manual update as well and it does not work.

In details, the error message is:

Signature of the problem:
Problem event name: BEX
Application name: wuauclt.exe
Application version: 7.4.7600.226
Application timestamp: 4a7b870b
Fault Module name: StackHash_6bc7
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception offset: 00404968
Exception code: c0000005
Exception data: 00000008
The system version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional information 1: 6bc7
More information 2: f3f6a1403802118ada460cd45530935b
Information additional 3:6477
Additional information 4: d34edb9b57aa7d1aac3252e1a9591198

HiTunnywig,

 

(1) since when are you facing this problem?

(2) are - what you remember for change?

 

Wuauclt.exe rest reside in the background and checks the Microsoft Web site for updates to the operating system. Originally, wuauclt.exe is a legitimate system process, which is located in C:\Windows\System32, but there are cases where wuauclt.exe is actually a disguised virus, Trojan or worm.

Method 1: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

Method 2:  Put the computer to boot and then check if the problem persists

Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

Method 3:  Run the fixit available in the article below to reset the Windows Update components

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
How to back up and restore the registry in Windows

Tags: Windows

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