whenever I open a page, a security box appears telling me the page contains elements safe and secure, that I want to display the non secure items?

original title: problem pop up safety box

A couple of months, my daughter opened a video on utube.  The screen on my laptop turned blue with white writing and the volume went crazy.  Had to hold the close button.  Since then, whenever I open a page, a security box appears telling me the page contains elements safe and secure, that I want to display the non secure items?  I used for the display of this box on occasion, now it is on each page.  I ran windows security and norton scans and both find nothing.  Anyone have any ideas on how to solve this problem, because it drives me crazy.  Thanks in advance

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Hello Michelle,.

You have a virus, here's what you need to do. Download and install malwarebytes of: http://malwarebytes.org/products/malwarebytes_free, be sure to update before running a full scan. If you cannot run the program at all, you will need to download a few programs of this site: http://www.bleepingcomputer.com/combofix/how-to-use-combofix it, you should get back on track.

Also, you may have a browser redirection problem. Go to your IE tools--> internet options--> Connections tab, then click lan setting and make sure that the only box to checked in it is automatically detect settings.

Let me know if it works,

Jim

Tags: Windows

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