whenever I open a page, a security box appears telling me the page contains elements safe and secure, that I want to display the non secure items?

original title: problem pop up safety box

A couple of months, my daughter opened a video on utube.  The screen on my laptop turned blue with white writing and the volume went crazy.  Had to hold the close button.  Since then, whenever I open a page, a security box appears telling me the page contains elements safe and secure, that I want to display the non secure items?  I used for the display of this box on occasion, now it is on each page.  I ran windows security and norton scans and both find nothing.  Anyone have any ideas on how to solve this problem, because it drives me crazy.  Thanks in advance

Hello Michelle,.

You have a virus, here's what you need to do. Download and install malwarebytes of: http://malwarebytes.org/products/malwarebytes_free, be sure to update before running a full scan. If you cannot run the program at all, you will need to download a few programs of this site: http://www.bleepingcomputer.com/combofix/how-to-use-combofix it, you should get back on track.

Also, you may have a browser redirection problem. Go to your IE tools--> internet options--> Connections tab, then click lan setting and make sure that the only box to checked in it is automatically detect settings.

Let me know if it works,

Jim

Tags: Windows

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