Whenever I open my computer I get this message: "explorer.exe has stopped working".

original title: explorer.exe has stopped working

whenever I try to open my computer it tells me that windows Explorer has stopped working, everything else works but when I go into safe mode it let me go in my computer and I checked for viruses and there is no someone help me, please to fix this i dnt want to start over and lose everything. hope to hear something back as soon as possible. Thank you and have a nice day.

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Hello

The computer works fine in safe mode, I suggest you perform a clean boot in order to check whether a third-party program or service that runs in the background is the origin of the problem.

Refer to this article for help:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135


Note:
please check that you put your computer to normal startup mode after completing the troubleshooting steps. Steps are available in the article above.

Kind regards
Afzal Taher
Microsoft technical support engineer

Tags: Windows

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