whenever I open the creative cloud, it says I'm missing something, and I need to download again. But it says the same problem when I open the new download. Help!

Similar Questions

• Creative Cloud Packager fails with Error Oops something went badly wrong, please try again

  It is a Windows installation. Research on this error suggests a solution to remove the CCP directory under the local profile, but it did not work. Tried to run the tool on a number of machines as well behind the firewall/proxy and using an unsecured connection, but always fails. Very frustrating. We are a Department Gov and use a subscription to creative cloud teams. That's where I download the last PAC called CCPLauncher, although I also tried the version on the LWS site with same bad results. Any help much appreciated.

  Hi Tracey,

  Please try to run it on the machine outside the network.

  You can also try to download Packager of: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release. ProDesignTools

  Please share the results.

  Thank you

  Atul Saini

• I get an error message when you try to install PS CS6. Telling me missing file and I need to download the support Counsellor who no longer exists.

  Need help re install PS CS6, who disappeared off a pc users. I connected to Adobe and downloaded the installer. When I try to run the installer I get an error pop up. "We met the following problems Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem. "Such advice no longer exists! Help

  Hi PCBs % century 40,.

  'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server.  Download Creative Suite 6 applications

  Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.

  Navigate in the log files in one of the following folder:

  Mac OS: / Library/Logs/Adobe/Installers /.

  C:\Program Files (x 86) \Common Files\Adobe\Installers\

  The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.

  You can use WIN RAR to extract the 7z or gz file:

  WINDOWS: http://www.rarlab.com/rar/winrar-x64-531.exe

  MAC: WinRAR download and support: post-Télécharger

  Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)

  Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.

  Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html

  Let us know if that helps.

• Always get tries to connect to the server to try low support creative cloud because it my photoshop is gone and I need ASAP I paid for this month and I can't use it for my photogrpahy

  I googled and tried all of the suggestions

  Download error, installation or update of Cloud Creative applications

• When I open the creative cloud it says "Update installation".

  When I open the creative cloud it says "The Update Installation", that's all. Forever. Not open can not use, can not uninstall, "update" never installs. What should I do now? Windows 7.

  Hello

  Please close all adobe (windows) Task Manager process / activity monitor (mac), restart you machine and try again.

  Process list: -.

  • Creative cloud.
  • Adobe CEF Helper.
  • Service Office of Adobe.
  • AdobeIPCBroker.
  • Installation of Adobe.
  • AdobeUpdateService.
  • AdobeServiceInstaller.
  • CreativeCloud (URIHandler).
  • Updates notifier MAA.
  • CCLibrary.
  • node.
  • CoreSync.

• Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install once you have u

  Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• I have the CC CC/Lightroom Photoshop package.  In creative cloud he says install next to the bridge, rather than try to me.  Can I use it?

  The question above (and below) it asks all I think that. :

  I have the CC CC/Lightroom Photoshop package.

  In creative cloud he says install next to the bridge, instead of trying to tempt Me.  Can I use it?

  Of course you would use.

  Bridge is part of Photoshop, even if she now acts as a separate application.  In its first iteration, the Bridge was called simply the Photoshop file browser.  That's all, it's, a file Explorer that shows you what files you have and which puts your files to the appropriate application, that this is Photoshop, Camera Raw, Lightroom, Acrobat, Illustrator, InDesign, or even MS Word.

  Bridge doesn't open, edit, manipulate or save all files.

• Im trying to open the tutorial of 23 minutes on how to use different tools in photoshop and it continues to come with unable to resolve the DNS servers worked fine yesterday? Ive had creative cloud on my laptop for a week and still have not been able t

  Im trying to open the tutorial of 23 minutes on how to use different tools in photoshop and it continues to come with unable to resolve the DNS servers worked fine yesterday? Ive had creative cloud on my laptop for a week and not yet able to get past the basics make me very frustrated.

  I guess you meant the links when you open photoshop CC. I tested all four videos of the 23 min tutorial and they all played fine. If something between you and adobe does not work correctly.

  • Check that your firewall is blocking the net. Try to access youtube videos and see if they play very well
  • Go to the adobe tv site and try to play one of the videos here. Adobe TV
  • If youtube plays very well and adobe tv does not work, next is to check if you have flash installed. Some videos require flash, others are html 5. Sorry that I could not confirm what player has been used for this tutorial. I think that html 5 but not sure.
  • Next is to look at the properties of your browser and check multimedia settings are not disabled if it y in a. (this is totally dependent on the browser)

  If none of this helps, let us know.

• I downloaded creative cloud with CC Photoshop, Premiere Pro CS6 and DC Acrobat install however Premiere Pro does not open. When open the button is on the other app, the first Pro app said only "up-to-date". If I click this, nothing happens?

  I downloaded creative cloud with CC Photoshop, Premiere Pro CS6 and DC Acrobat install however Premiere Pro does not open. When open the button is on the other app, the first Pro app said only "up-to-date". If I click this, nothing happens?

  check your directory program files adobe > first pro cs6 > first pro.exe file.

  (restart the cc app will probably also work.)

• I can't update my creative cloud it says code error 50 whenever any help?

  I can't update my creative cloud it says code error 50 any help?

  If please use cleaning tool to remove creative cloud and reinstall it.

  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• I went to Adobe Creative cloud to install Bridge. I pressed the button download next to the bridge and my creative cloud now says "update installation...". "but the sequence is at 0% and will not get above. Please help me, thanks

  I went to Adobe Creative cloud to install Bridge. I pressed the button download next to the bridge and my creative cloud now says "update installation...". "but the sequence is at 0% and will not get above. Please help me thank you all

  Hello

  Please quit Setup and then exit the creative application of cloud.

  After that, restart the machine.

  Let us know if that helps.

  Kind regards

  Bani

• I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe

  I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?

  Hello Hans,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• in trying to download the creative cloud, he says I have an error... code 50 what I can do?

  in trying to download the creative cloud, he says I have an error... code 50 what I can do?

  Kateyn, please follow the link below:

  Error: "unable to install". Creative cloud office

  Please let us know if that helps.

  Atul_Saini

• Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hello, I've faced the same problem when you come creative cloud in the loaded application tab and nothing appears.

  Hello, I've faced the same problem when you come creative cloud in the loaded application tab and nothing appears.

  Hi Vlad,

  I think you found the turning wheel on the Adobe CC application.

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Thank you

  Yann Arora