Whenever I run Windows Experience Index to classify this PC, it blocks the PC when it hits the CPU assessment.

Whenever I run Windows Experience Index to classify this PC, it blocks the PC when it hits the CPU assessment. PC won't stop or restarts, everything seems to lose the video. I have to start cold to get it back. EVGA GeForce Nvidia 8800GT card. Current drivers of Web site. AMD Phenom II 955 Black Edition x 4. New construction on PC.

Hi Tech55,

You tried to do a Scan SFC?  Here's how:

1. click on Start.

2. click on all programs.

3. click on Accessories , right-click on command prompt .

4. click on run as administrator.

5. If you are prompted for an administrator password or a confirmation, type the password, or click allow or continue.

6a invites him, type sfc/scannow and press to enter. Once the scan is complete, restart the computer so that the changes take effect

For more information, please see the link here.

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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    Original title: Windows experience index

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    Hello

    Did you follow the troubleshooting steps?

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    http://support.Microsoft.com/kb/929833

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    Original title: WINDOWS EXPERIENCE INDEX FIGURE

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    Windows Version: 6.0
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    ------

    Thank you!

    Hello JohnnyBobonny,

    Thanks for the response back.  I'm reviewing other threads you created and show that you have started the thread below.  Do you have, you replace the motherboard and still affected by this problem?  Please let us know status.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-performance/Windows-restarts-during-Wei-or-gaming/64964718-5c1e-4BD6-9615-e31feb60b922

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    Hello

    Thanks for posting the question in the Microsoft Community!

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    Hello

    See the following article:

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    Thank you for visiting Microsoft Community.

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    Hello

    You did changes to the computer, before the show?

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    THE PROBLEM:
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    Brian

    PA bear,

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    I decided to just leave things they way they are.

    Almost everything works perfectly on my computer now.

    And I learned that too much intervention can cause more problems.

    To devote more time to it is not a good use of my time or yours.

    I can't justify to devote more time to this.

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    I can easily run WEI with a command prompt, it is therefore essential to set of WEI.

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    Best regards

    Brian

  • In a x 64 VMware virtual Windows Vista Business Edition PC, the Windows experience index assessment "cannot be completed."

    I tried to rate of virtual Vista WEI... three times. All three times, the assessment completed, but I got an error message after he ended saying that WEI assessment cannot be completed. Here is what the error message says Word for Word:
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  • Windows experience Index Crash

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    582304 (0920) - winsat\logging.cpp:0815:-BEGINNING 2009\10\21 17:09:07 -
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    599168 (0920) - winsat\main.cpp:1775: > Run Assessment d3d - aname Tex - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - texshader - totaltex 10 - texpobj c (4) - rendertotex 6 - rtdelta 3
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    I'm guessing it's a tweak of video card, because it seems to hang on any version of windows that I run.  But I have all the updated drivers for my video card, so why it crash?
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    Hi siameseboxer

    Welcome to the Microsoft Answers Forum!

    I recommend you:

    Run the SFC (System File Checker) on the computer scan to fix system errors to the file on the computer.
    To run a SFC scan, follow these steps:
    Open an elevated command prompt. To do this,

    i. click on Start ,

    II. click on all programs ,

    III. click Accessories , right-click command prompt ,

    IV. and then click on run as administrator.

    v. If you are prompted for an administrator password or a confirmation, type the password, or click allow or continue.

    VI. at the command prompt, type sfc/scannow and press to enter. Once the scan is complete, restart the computer so that the changes take effect

    Below link for reference: http://support.microsoft.com/kb/936212

    Thank you, and in what concerns:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows experience index will not refresh

    I just installed 64-bit Windows 7 Professional (32 bit Home Premium) with a custom installation. I use aero, so when I went to check my Windows Experience index, I saw that it was 1.0 for both the graphics settings. I've updated my restarted graphics driver. Whenever I hit the button refresh index experience, its starts fine, but before finishing it said "Windows experience Index for your system could not be calculated." I tried the bios update, but that did not help. All my drivers are up-to-date. A way to solve this problem?

    Check your winsat.log file and see if it indicates that this is the error. You can delete the .xml files in the winsat DATA and starting from an elevated command prompt, try the formal line of command "winsat" without the quotes to see if it works that way. I found that my anti virus program (Kaspersky) blocked WEI to save the results. Disabeling Kaspersky did not. You need to uninstall, run WEI, then reinstall Kaspersky.

  • = 1.0 Windows experience index

    My windows experience index is 1.0. It's so disappointing maybe it's because my graphics/video driver? What do you think? I went down my longs E5-411 of win8.1 for 32-bit win7 and it not there no video driver available online.

    your problem was caused by the downgrade your system has been designed with windows 8.1, others have tried what you're doing with some success, don't know what driver intel web page you tried, but I think it's called "Iris", but make sure that it is for the 32 bit Windows 7, since that is what you have installed , but again, you have not all controls function that gives windows 8.1 driver, so you may need other drivers from Intel, such that the "chipset" like just install an older version of windows will give you all the necessary drivers for your system default Windows 8.1 has a lot of hardware nerwer drivers in Windows 7 does not have.

    You can try to download driver Intel utility version 2 and running that to see what he can come home with no guarantee that it will work, but just a suggestion that she is a utility designed for updates from the intel driver, another program is called Slimdriver, it will scan your system for the necessary drivers and will locate and download them precision in my experience may be questionable, but it does not work as he says.

  • Windows Experience Index problem: could not measure the performance of video playback

    My pc is not yet rated. When I click on rate appears on this computer, a msg error saying that Windows Experience Index for your system could not be calculated, could not measure the PERFORMANCE of VIDEO PLAYBACK. What should I do. Help, please

    Hello

    Here are a few things to check before launching performance index Windows (WEI).

    • Quit all running programs, and restart the computer before running the assessment (WEI).
    • Check with the manufacturer of the computer or the motherboard manufacturer for BIOS updates.
    • Make sure you have the latest Windows 7 compatible drivers for the graphics device installed (video card).
    • If you have any third-party media players installed, uninstall them until the end of the evaluation of the WEI.
    • If you have installed any third-party Media Codecs, try to uninstall them until the end of the evaluation of the WEI.

    Open Windows Explorer and navigate to the folder C:\WINDOWS\Performance\WinSAT .

    You should see the following 8 videos.

    2 files with .mp4 extension.

    3 files with the .mpg file extension.

    3 files with .wmv file extension.

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    Concerning

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