Whenever I run Windows Experience Index to classify this PC, it blocks the PC when it hits the CPU assessment.
Whenever I run Windows Experience Index to classify this PC, it blocks the PC when it hits the CPU assessment. PC won't stop or restarts, everything seems to lose the video. I have to start cold to get it back. EVGA GeForce Nvidia 8800GT card. Current drivers of Web site. AMD Phenom II 955 Black Edition x 4. New construction on PC.
You tried to do a Scan SFC? Here's how:
1. click on Start.
2. click on all programs.
3. click on Accessories , right-click on command prompt .
4. click on run as administrator.
5. If you are prompted for an administrator password or a confirmation, type the password, or click allow or continue.
6a invites him, type sfc/scannow and press to enter. Once the scan is complete, restart the computer so that the changes take effect
For more information, please see the link here.
I hope this helps!
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Original title: Windows experience index
Hi, I bought a laptop HP Probook s 4530 2 days. my laptop is:Windows Ultimate 64-bitCPU: CI3 2350RAM: 4GAnd my laptop 2 graphics cards:1 ATI Radeon HD M 74702-Intel HD 3000My problem is: when I run "Index Windows performance" my laptop will crash and the laptop computer monitor will be disabled. I have to hold the power button down until the laptop is turned off and the new. Please help me.
Did you follow the troubleshooting steps?
If you did not follow the steps in the previous post, I suggest you to try and see if it helps.
I would say as you to see the link to use the System File Checker tool (sfc) to troubleshoot missing or corrupted system files in Windows:
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
Original title: WINDOWS EXPERIENCE INDEX FIGURE
WHEN I TRY TO VIEW MY COMPUTER CHARACTERS OF WEI, I JUST GET A BLUE SCREEN. HOWEVER, IF I CLICK ON THE VIEW AND INFO TAB PRINTING SYSTEM THAT IS JUST BELOW A SCREEN APPEARS WITH THE RELEVANT NUMBERS DOES ANYONE OUT THERE KNOW WHAT IS PAST.
I TRIED TO DISABLE THE NO OF ANTIVIRUS SOFTWARE AND FIREWALL ANTI DIFFERENCE.
I ALSO TRIED \performance\winsat\datastore c:\windows AND DELETE ALL THE XML FILES THAT DON'T WORK EITHER
HELP WOULD BE APPRECIATED THANKS
Please provide a copy of your system information file. Type system information in the search box above the Start button and press ENTER. Select file, Export and give the file a name noting where it is located. Please download your disk from sky to share with everyone and post a link here.
Computer stops offshore (no blue screen, no error message) and start again at the stage of WEI windows aero (also when running games 4. graphic). At first I thought that my GTS 250 card didn't so I bought a new card GTX 550 it now... same question. The machine works great with internet standard navigation or standard windows applications running. I tried all the features following, both before and after the restoration of the entire system of original image...
(1) computer started in safe mode... WEI may not be running in SafeMode (not solv)
(2) ran SFC/scannow (has no solv)
(3) run chkdsk /f /r (has no solv)
(4) uninstalled the video driver... rebooted in safe mode... Given normal operation... Let windows find the driver (didn't solv)
(5) uninstalled the video driver... rebooted in safe mode... Given normal operation... Installed the latest drivers (didn't solv)
(6) uninstalled the video driver... rebooted in safe mode... Given normal operation... Pilot of the previous version (doesn't have a solv)
(7) Deleted(backed up) all in C:\windows\performance\winsat\dataset... re-ran WEI (has no solv)
(8) installed realtemp and rivatuner for cpu and gpu temp monitoring... time of normal operation... (didn't solv)
(9) removed UPS and UPS software according to the equation (has no solv)
(10) switched video card generator PCIe 6pin to 4 periphrial power supply plug adapter w two pins plugs (has no solv)
(11) removed and cleaned cpu, cpu and fan heat sync... apply fresh thermal paste (has no solv)
(12) Ran through windows Aero troubleshooting steps (see note *) (has no solv)
*.. .Windows aero troubleshooting...
Microsoft Fix It reports...
Issues were found - graphics card does not support the required display settings - install Aero-compatible video card
Issues were found - graphics card does not support the display settings required - your graphics card doesn't support no DirectX 9.0 or higher, Pixel Shader Model 2.0 or higher, or is not a band bandwidth sufficient memory required to display as the Aero transparency effects.
Collection of information:
Computer name: HOST01
Windows Version: 6.0
Time: 2011-12-18 12:27:14
This problem lasts for more than three weeks now. I have been scowering the Web for solutions but have not yet found one. Y at - there anyone out there who has a solution? Can you help me please?
The card that is using this machine is an EVGA GTX 550 it w / 1 GB of video ram, this card uses DirectX 11, this card has been bought because of this problem, at first I thought the GTS 250 w / 1 GB of video ram and running DirectX 10 badly shot... card apparenty the GTS 250 wasn't bad and the problem is due to something else.
The architecture of this PC is not amd64, it's a pure machine motherboard intel cpu.
Motherboard: Intel G33
CPU: Intel Core 2 Quad 2.6 Ghz Q6700
GPU: Nvidia GTX 550 it w / 1 Gb
PS: 600w Coolmax w / 140mm fan
Memory: 8 GB DDR2
HD: WD 600 GB saliou
CD: Optiarc DVD RW saliou
eHD: My Book 1 TB eSata
OS: WinVista 64 SP2
DX: DirectX 11
AV: Security Essentials
Everything is running the latest versions of drivers and all proposed via Windows Update updates have been applied.
Thanks for the response back. I'm reviewing other threads you created and show that you have started the thread below. Do you have, you replace the motherboard and still affected by this problem? Please let us know status.
long story short info above more than 4 GB of RAM, 8500 MB virtual, Microsoft Security Essentials running. CPU is and remains 100%. I used Disk Cleaner, CCleaner, Comodo, Combofix, chkdsk f, Defragmenter, HiJackThis, Kaspersky, killbox, minitoolbox, rKill, sfc/scannow, regedit, Fabar, Norton, Norton Erasure Secundia, rogue, esetrogueappremover, esetsysinspector, kingsoft antivirus junkremovaltool listparts, securityscanner of Microsoft, SuperAntispyware, speccy, greatis reanimatoradaware, Malawareft, avast, forticlientlite, AND none of them found nothing. I did at least 6 clean / custom installs two different iso downloaded from digital river on Hd wiped, repartitioned and reformatted with diskpart. FEES. The second of what I get to install the installer... BAM! 100% OF THE CPU. I used msconfig, services.msc. prayer, crossed fingers and toes. How he survives, it would be in my bios? What about a network card and the part of the BIOS? Help!
Thanks for posting the question in the Microsoft Community!
Try restarting your computer in safe mode and check if the problem persists.
If the problem does not persist, I you suggest to restart the computer to return to normal boot and then run Autoruns by downloading it from the following link:
Once Autoruns runs in the computer, it will show the use of the processor by the exact process names. I suggest you to respond with the names of your higher CPU processes.
If the situation is the same in safe mode, I suggest you to contact the manufacturer and try to run hardware diagnostics on the computer.
This error continues to occur after I wiped the system and the drivers and reinstalled the. What should I do? My video card is an ultra 8800 which has never had any problems.
See the following article:
Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry
"Display driver stopped responding and has recovered" error in Windows 7 or Windows Vista:
Can someone help me fix this error?
I am trying to run Windows Experience Index, but it never ends. He gets to the assessment of HDD and fails with the following error;
"Windows Experience Index for your system could not be calculated.
Could not measure the performance of storage.
This hard drive may be spread over several physical disks. Front
Re-run the assessment drive, check that your drive is not in a software
"RAID configuration and is attributed to a single physical disk.
Now, I have 3 hard drives in my machine, a 75 GB Intel SSD, which is the main OS drive, a Seagate 1 to SSHD and a 1 to Samsung HDD. The two 1 TB drives are in a RAID 0 format configuration.
What I don't understand is why Windows is trying to assess the two 1 TB disks, when they are not the main or the discs even if she says she evaluates the primary
Thank you for visiting Microsoft Community.
I suggest you to post your query on our Forums TechNet social as this question should be better there.
Please refer to the reference to the link below to send your request:
Hope this information helps.
[I have two almost identical laptops Lenovo T61p and running W7 64 Ultimate b: has] has an Intel T7700 processor and 8 GB of RAM. [B] has a CPU of Intel T8300 with 4 GB of RAM. They are clocked at 2.6 GHz and have identical hard drives.
When the system is running Windows Experience Index, it does to 2.6 GHz. It doesn't matter what is the result.
When the system B runs the WEI, it becomes 780 MHz. In the end, he will return to run at 2.6 GHz. Needless to say that it will reduce its index to I / 2 of the other system. During any normal operation, the processor remains a 2.6 GHz
All other values of the indices are similar and irrelevant.
As far as I checked, the two system has the same configuration of power to maximum performance, I did not miss something. MSCONFIG are also identical.
Any ideas about where to look to fix this behavior?
See you soon
WEI is a meaningless number that does not reflect anything in reality. You win nothing in this hunt. Because it is a useless number, that it has been deleted in windows 8
I am running windows 7 32 bit and when I run Windows Experience Index it completes the operation but it saids error in the recording of the results in the data store how can I solve this Note: I tried to type in cmd winsat formal it says the same thing
You did changes to the computer, before the show?
Perform a clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: Once you are done with the boot, follow step 7 of article to reset your computer to normal startup.
Delete the contents of the data store and check.
a. click Start, type %systemroot%\Performance\WinSAT\DataStore and press enter.
b. remove all except the most recent file.
When I try to run WEI (Windows experience index) I get this error message:
"Windows Experience Index for your system could not be calculated.
Could not measure the performance of storage. The temporary file necessary to perform work
could not be placed on the drive. Unable to find a drive for the file. »
Now of importance that I did to try to fix the problem, that nothing worked.
Some facts related to the reason why the error occurs:
1. my computer is a dual boot Vista and W7.
2 WEI worked perfectly when I first installed W7.
3 W7 is on B:\ drive. The Device Manager shows: System, starting, Active, dump, primary Partition
4 when I started using W7, I noticed a lot of many duplicates of files in libraries.
5. not knowing what was the role of the library, I have deleted many, if not all the files into it.
6. Accordingly, I may be wrong deleted files than WEI needs to operate.
7 there is no Winstat.exe anywhere on my computer
8. I ran SFC and he finds errors, but running WEI always produces the same error message.
Windows resource protection found corrupt files and to repair the.
Details are provided in the
CBS. Journal windir\Logs\CBS\CBS.log.
For example C:\Windows\Logs\CBS\CBS.log
9. However, strangely, it will run in the use of BACK: formal B:\Windows\system32>winsat
10. the result is:
Read 94,82 6.5 MB/s sequential 64.0 disc
Random disk reading 16.0 1.83 MB/s 4.1
After the quick fix for the problem of the text in Firefox, I hope there is an easy solution to this problem.
Thanks for any help.
Thanks for all the help.
I decided to just leave things they way they are.
Almost everything works perfectly on my computer now.
And I learned that too much intervention can cause more problems.
To devote more time to it is not a good use of my time or yours.
I can't justify to devote more time to this.
It would be preferable for you to spent time with someone who has a real problem.
I can easily run WEI with a command prompt, it is therefore essential to set of WEI.
I tried to rate of virtual Vista WEI... three times. All three times, the assessment completed, but I got an error message after he ended saying that WEI assessment cannot be completed. Here is what the error message says Word for Word:
Windows experience index...
Cannot complete the assessment.
The assessment or other operation did not completely succeed. This is due to an error reported from the operating system, driver or other component.
These extra spaces have been in the error message - I DON'T work the SPACEBAR twice more by mistake. What should I do about it? But hey, at least I can use Windows Aero.
Just checked the RAM card on the virtual machine, and it is 128 bytes. Not megabytes or kilobytes, a few bytes. I'll see if I can adjust the amount of video RAM in BIOS and see if that solves the problem.
Your question is beyond the scope of what is generally answered in these forums of consumers. I would recommend reposting in our virtualization Technet forum
I can't record my system because whenever I start my pc Windows experience index rate, the pc just shuts.
I run a CPU from 3.4 Ghz 64-bit 2 GB of RAM on a GeForce 7800GTX 256 MB RAM
I was able to retrieve this message from the journal of the C:\Windows\Performance\WINSAT >
582304 (0920) - winsat\logging.cpp:0815:-BEGINNING 2009\10\21 17:09:07 -
582304 (0920) - winsat\main.cpp:4301: command line = "C:\Windows\system32\winsat.exe" formal - CancelEvent b7ccfb05-d73d-468d-b4e9-3fe9ec401957
582304 (0920) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occurred
582476 (0920) - winsat\main.cpp:4474: > IsFormal is TRUE IsMoobe = FALSE.
582523 (0920) - 4585: Watch dog system active
582523 (0920) - winsat\main.cpp:4600: watch dog timer 600.0 seconds hand
582788 (0920) - winsat\main.cpp:2490: > DWM running.
582975 (0920) - winsat\main.cpp:2497: > turn off DWM.
582991 (0920) - 2470: > EMD service will be restored to the exit.
583240 (0920) - 0983: > read the active power as «8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c» mode
583240 (0920) - 2793: > power policy saved.
583521 (0920) - winsat\syspowertools.cpp:1015 >: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c value of the power system active"
583521 (0920) - winsat\main.cpp:2814: > policy set to maximum power.
584442 (0920) - winsat\logging.cpp:1763: ERROR: phase enter/leave imballance
584442 (0920) - winsat\main.cpp:0948: > IsOfficial = TRUE IsFormal = TRUE IsMoobe = FALSE RanOverTs = FALSE RanOnbatteries = FALSE
584442 (0920) - winsat\main.cpp:1775: > Run Assessment features
584598 (0920) - winsat\main.cpp:1775: > Run Assessment d3d - aname Batch - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt c, point 10 objs - C (26) - rendertotex 6 - rtdelta 3 - texpobj c (1)
592242 (0920) - winsat\main.cpp:1775: > Run Assessment d3d - aname Alpha - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt C (75) - C (26) objs - rendertotex 6 - rtdelta 3 - texpobj c (1)
599168 (0920) - winsat\main.cpp:1775: > Run Assessment d3d - aname Tex - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - texshader - totaltex 10 - texpobj c (4) - rendertotex 6 - rtdelta 3
606625 (0920) - winsat\main.cpp:1775: > Run Assessment d3d - aname ALU - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - alushader - totaltex 10 - texpobj c (1) - rendertotex 6 - rtdelta 3
I'm guessing it's a tweak of video card, because it seems to hang on any version of windows that I run. But I have all the updated drivers for my video card, so why it crash?
Welcome to the Microsoft Answers Forum!
I recommend you:
Run the SFC (System File Checker) on the computer scan to fix system errors to the file on the computer.
To run a SFC scan, follow these steps:
Open an elevated command prompt. To do this,
i. click on Start ,
II. click on all programs ,
III. click Accessories , right-click command prompt ,
IV. and then click on run as administrator.
v. If you are prompted for an administrator password or a confirmation, type the password, or click allow or continue.
VI. at the command prompt, type sfc/scannow and press to enter. Once the scan is complete, restart the computer so that the changes take effect
Below link for reference: http://support.microsoft.com/kb/936212
Thank you, and in what concerns:
Samhrutha G S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
I just installed 64-bit Windows 7 Professional (32 bit Home Premium) with a custom installation. I use aero, so when I went to check my Windows Experience index, I saw that it was 1.0 for both the graphics settings. I've updated my restarted graphics driver. Whenever I hit the button refresh index experience, its starts fine, but before finishing it said "Windows experience Index for your system could not be calculated." I tried the bios update, but that did not help. All my drivers are up-to-date. A way to solve this problem?
Check your winsat.log file and see if it indicates that this is the error. You can delete the .xml files in the winsat DATA and starting from an elevated command prompt, try the formal line of command "winsat" without the quotes to see if it works that way. I found that my anti virus program (Kaspersky) blocked WEI to save the results. Disabeling Kaspersky did not. You need to uninstall, run WEI, then reinstall Kaspersky.
My windows experience index is 1.0. It's so disappointing maybe it's because my graphics/video driver? What do you think? I went down my longs E5-411 of win8.1 for 32-bit win7 and it not there no video driver available online.
your problem was caused by the downgrade your system has been designed with windows 8.1, others have tried what you're doing with some success, don't know what driver intel web page you tried, but I think it's called "Iris", but make sure that it is for the 32 bit Windows 7, since that is what you have installed , but again, you have not all controls function that gives windows 8.1 driver, so you may need other drivers from Intel, such that the "chipset" like just install an older version of windows will give you all the necessary drivers for your system default Windows 8.1 has a lot of hardware nerwer drivers in Windows 7 does not have.
You can try to download driver Intel utility version 2 and running that to see what he can come home with no guarantee that it will work, but just a suggestion that she is a utility designed for updates from the intel driver, another program is called Slimdriver, it will scan your system for the necessary drivers and will locate and download them precision in my experience may be questionable, but it does not work as he says.
My pc is not yet rated. When I click on rate appears on this computer, a msg error saying that Windows Experience Index for your system could not be calculated, could not measure the PERFORMANCE of VIDEO PLAYBACK. What should I do. Help, please
Here are a few things to check before launching performance index Windows (WEI).
- Quit all running programs, and restart the computer before running the assessment (WEI).
- Check with the manufacturer of the computer or the motherboard manufacturer for BIOS updates.
- Make sure you have the latest Windows 7 compatible drivers for the graphics device installed (video card).
- If you have any third-party media players installed, uninstall them until the end of the evaluation of the WEI.
- If you have installed any third-party Media Codecs, try to uninstall them until the end of the evaluation of the WEI.
Open Windows Explorer and navigate to the folder C:\WINDOWS\Performance\WinSAT .
You should see the following 8 videos.
2 files with .mp4 extension.
3 files with the .mpg file extension.
3 files with .wmv file extension.
Double-click each of these files. They should open and play in Windows Media Player. These are the files that WEI runs video performance.
One thing to remember is that the WEI score is only an indicator of the ability of the main components of hardware on the computer. It has no effect on the performance of the system.
Tell us what you find.
Maybe you are looking for
After that it turns rc4 is safer, I changed all the security.ssl3 - variable containing the substring from rc4 to false. Still, everything worked well, including youtube.But 2-3 weeks, youtube has begun to make problems: about 70% of the time, the fi
I triedturn on the usb storage deviceRestart computer with wired cameraremoved and re-insert the SD card is there a driver?
Just bought a Playbook of Blackberry tablet. How can I transfer DVDs to use my Tablet by computers DVD player. Mike
Hello, I have a problem when I try to download windows 8 drivers for my laptop and everytime I try to download from there they always said that "sorry the requested file could not be downloaded" and this happen to another driver 5, can someone help m
CTRL + 1 adjustable for less than 100%?Thank youTom[Left forums compliant, all Adobe Lounge for a specific product - Mod support forum]