Whenever I run Windows Experience Index to classify this PC, it blocks the PC when it hits the CPU assessment.

Whenever I run Windows Experience Index to classify this PC, it blocks the PC when it hits the CPU assessment. PC won't stop or restarts, everything seems to lose the video. I have to start cold to get it back. EVGA GeForce Nvidia 8800GT card. Current drivers of Web site. AMD Phenom II 955 Black Edition x 4. New construction on PC.

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Hi Tech55,

You tried to do a Scan SFC?  Here's how:

1. click on Start.

2. click on all programs.

3. click on Accessories , right-click on command prompt .

4. click on run as administrator.

5. If you are prompted for an administrator password or a confirmation, type the password, or click allow or continue.

6a invites him, type sfc/scannow and press to enter. Once the scan is complete, restart the computer so that the changes take effect

For more information, please see the link here.

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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    Original title: Windows experience index

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    http://support.Microsoft.com/kb/929833

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    ------

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    Hi siameseboxer

    Welcome to the Microsoft Answers Forum!

    I recommend you:

    Run the SFC (System File Checker) on the computer scan to fix system errors to the file on the computer.
    To run a SFC scan, follow these steps:
    Open an elevated command prompt. To do this,

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    II. click on all programs ,

    III. click Accessories , right-click command prompt ,

    IV. and then click on run as administrator.

    v. If you are prompted for an administrator password or a confirmation, type the password, or click allow or continue.

    VI. at the command prompt, type sfc/scannow and press to enter. Once the scan is complete, restart the computer so that the changes take effect

    Below link for reference: http://support.microsoft.com/kb/936212

    Thank you, and in what concerns:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

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