Whenever I try to download a file, I get a message that the internet explore has encountered a problem and need to close. Can someone explain why this is?

Whenever I try to download a file, I get a message that the internet explore has encountered a problem and need to close. Can someone explain why this is?

What Service Pack for XP are you running?  You use Internet Explorer 7 or 8?   If so, you can try this article to see if it solves your problem:

"How to reset Internet Explorer settings"
  <>http://support.Microsoft.com/kb/923737 >

HTH,
JW

Tags: Windows

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