Whenever I try to download it says that there is a virus attached and will not allow the download to continue.

Whenever I try to download it says that there is a virus attached and will not allow the download to continue.  It only gives me options other than come on the Microsoft site.  Help!  How can I fix this problem without having to lose all the information stored on my computer?

Original title: download questions

Whenever I try to download it says that there is a virus attached and will not allow the download to continue.  It only gives me options other than come on the Microsoft site.  Help!  How can I fix this problem without having to lose all the information stored on my computer?

Hello

It would seem that you are infected with malware.

Read the answer in the link by The ball

http://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/i-get-error-message-xxxxxxxx-contains-a-virus-and/fbb5e0fd-63bd-4E01-9a98-6074d33a8fd6

Your PC is probably infected with the new variant of Sirefef AKA Zero access. The authors scheduled to turn several times a day to help him avoid detection by anti-malware programs.

Suggest you use HitmanPro Kickstart, which should remove this malware and fix changes made to the computer by the malware: http://www.surfright.nl/en/kickstart , you must use an uninfected computer to download it to a flash drive and then follow the specific directions on how to run the program on the infected computer.  Hitman Pro Kickstart is available as a 30 day trial version.
Good luck...

 

Tags: Windows

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