Whenever I try to download video from my card memory camcorder toshiba my computer shuts down immediately!
I have another video camera and he plays those clips fromt eh memory card (although very slow and the sound is turned off), but it won't let me even open the files of the toshiba.
Hi Shelanne,
(1) if it works well before?
(2) you get an error message?
Method 1: connect your device as mass storage device - if your device appears in Windows Explorer and then run check disk bad sectors
a. Click Start, in the start search bar type cmd, right-click on the command prompt icon in the box programs and then click Run as administrator.
b. type E: (your Toshiba device) and press enter
c. at the command prompt, type chkdsk /f and then press ENTER.
Now, type chkdsk/r
Note: CHKDSK would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.
Method 2: Check the logs in Event Viewer for more information on this problem
What are the information in event logs? (Event Viewer)
Method 3: Check if your device works fine on another computer, if the problem persists then obviously the problem is with the device itself. Contact the manufacturer of the device for known problems.
Toshiba support
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp
Tags: Windows
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