Whenever I try to evaluate and improve the performance of the computer, I get a type of white blue screen telling me I have bad software or hardware and my computer does climb?

Whenever I try to evaluate and improve the performance of the computer, I get a type of white blue screen telling me I have bad software or hardware and my computer does climb? He did NOT finish the task is content to any screen blue screen saying it's bad it's bad, your computer is messed up bigtime, so-to-speak

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Hi Cynthia,.

1 have you ever done any hardware or software changes to the PC?

2. What is the brand and model of the PC?

3. What is the full error you get when you try to evaluate the computer?

Audit of the statues of the device in the Device Manager.
a. click the Start button, type devmgmt.msc and press ENTER.
b. check for any exclaimation mark and the status of the devices.

Follow these methods.

I suggest you to first run the resolution of performance problems.

Method 1: Open the resolution of Performance problems
http://Windows.Microsoft.com/en-in/Windows7/open-the-performance-Troubleshooter

Method 2: Disconnect non-essential external devices and try to evaluate the computer.

Method 3:  Also, temporarily disable the antivirus and check the question.  Anti-virus programs are sometimes called causes this problem.

Turn off the Antivirus software
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Let us know if it helps. If the problem persists, please answer, we will be happy to help you.

Tags: Windows

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