Whenever the browser opens, I get an error saying: "Explorer.exe" application crash

Original title: I get an error saying: "Explorer.exe" application crash

Whenever it opens explorer, I get the error below and it remains my explore

I get the error message is the following:

Signature of the problem:
Problem event name: APPCRASH
Application name: explorer.exe
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Fault Module name: StackHash_b61d
Fault Module Version: 6.0.6002.18327
Timestamp of Module error: 4cb73436
Exception code: c0000374
Exception offset: 000b06fc
OS version: 6.0.6002.2.2.0.256.1
Locale ID: 2057
Additional information 1: b61d
More information 2: 167a8c47623c2496d77676b17616bd5b
3 more information: ae0a
Additional information 4: 8785af56cd014fa3319b3e04d072db96

Please let me know how I can solve this problem.

Thank you

Sam

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Hi Sam,

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Method 1: Run the fixit available in the links below and check if that makes a difference-Worth to try
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How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

Method 3:  Put the computer to boot and then check if the problem persists

Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

Continue with the remaining steps to pin-point on the third party service.

After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

Tags: Windows

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