Where are my apps? And authorization of boredom PC with new Apple ID?
Last January, I've changed my AppleID to a new email address. But I think that Apple always thinks that I have an old email address.
Then, I connected my iPhone to my laptop to back it up. I him have not done since the end of last year. When this happens, iTunes give me two choices: set up a new device or 2) restoring my backup, which was made last November. I don't want I want for iTunes to recognize my new phone, but iTunes will not.
I also noticed that even after the connection, apps only appear are those under my old name of e-mail. And when I click on the app, my email_ _old is referenced. But I've changed AppleID as shown above. (Also, when I try to allow the computer to my _new_ email, I get an error message saying authorization was not made.)
Hi JacobianWife,
I understand that you have a new iPhone, and you try to save up to iTunes on your PC. However, I'm sure about your comment "I changed my Apple ID." Do you mean you went on the appleid.apple.com site and edited your Apple ID existing, or that you mean that you have created a new Apple ID? Looks like you have created a new Apple ID, and if this is the case, you will not be able to access any purchase you make on your old Apple ID.
What I would say is to contact our Apple ID account security team so that they can help you straighten it. Once you do, you will be able to re-download your past purchases, and to save your iPhone again use iCloud or iTunes. I would add some general information for you below, but in your situation, I think that individual support with someone who can access your account would be the best course of action.
Contact Apple for the Apple ID account security support
Apple ID - Frequently asked Questions
On your Apple ID email addresses
Manage your Apple ID account information
Take care
Tags: iTunes
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