Where has version 9 of Jabber changed the directory property, it asks to click to call?

Hi people,

We just had a bit of a drama where an upgrade of Jabber with CUPS has made the Jabber Software watch the directory 'phone number' property instead of the property 'IP phone' previous.  In our directory, phone number is the long number with area code and IP phone is the four-digit short dial extension.  This has caused havoc, as well as communications costs associated with going to the PSTN to call the next office, calls telephone inter-service are displayed as the number of coming out of this office instead of the extension of the agent.  In 'settings for legacy clients' cups there is a drop down to specify which property to use, where is that past to 9.x?

Hello

Can you please provide the following information:

-Version presence

Version - CUCM

-Version of jabber

Please note jabber version 8.x is set up in the CCMCIP profile on the presence server (settings for legacy clients), version 9.X now seeks the jabber - config.xml file that lives on the server tftp CUCM and completely ignores the profile CCMCIP.

I would use the link below and it can help you generate the jabber - config.xml easily for all 9 versions and has a "Business phone" field you can change to "ipPhone", then download this time finished the CUCM tftp server, restart the tftp service and Jabber clients and test.

https://supportforums.Cisco.com/document/106926/Jabber-config-file-gener...

Hope to help

Aaron

Tags: Cisco Support

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