where I can degenerate when my iphone6S hurt? suggested by an engineer online make troubleshooting offline, but no way of booking control book by current post system Apple service offline.

My iPhone6s (bought from the apple Web site last year) got something wrong 10 days ago. He always heat and must recharge 2 ~ 3 times a day. I followed the entire process of training engineers online and has been advised to take offline troubleshooting.

Because I have to make a different city in China in all day from Monday to Friday and have to use my cell phone for business (80% use call, others are wechat and e-mail, no game, no film/video, no music). Then I plan to go to the applestore in xiamen (city I live) to get help on 5th APR (after having landed in the afternoon) for solution, then I can fly again on 6 April, but my another nightmare starts from this booking process after use.

I was told that I have to make a reservation online when I call toll free. Okay, I'll do it, but each my booking online these days has failed because of several restrictions of your team. for example, I can try 3 times a week, if couldn't find the time, so I have to wait 7 days for another chance 3 times, then another 7 days if I have yet...

I tried calling several toll-free and repeat my story over and over again to different people to help, the specialist online are always polite and said they will try to help but finally told me "sorry."   When I finally have a chance to talk to an engineer in Xiamen applestore, very unhappy conversation happened. I was told should wait and try, try and try because it's the rule of Apple!

My iphone does not and can not be used for my work, I was asked by the engineer to send it to check, but I mean it can't be verified although I tried to book the engineer offline time 4 days in advance, and no one can give me the answer of when it can be activated.

You don't talk to Apple. This is a user forum.

Tags: iPhone

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