where is all my programes. I was attacked by virus probebly

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• Windows security - they have my computer was attacked by viruses and other malware, has offered assistance to the evaluation, indications of problems

  Received a phone call from an organization called Windows Security (or similar name). They advise that they have indications that my computer was attacked by viruses and other malware, has offered assistance to the assessment, problems, etc.  I went through a series of tasks that I believe that gave them access to my computer, but then got suspicious, and said I would call back. Given telephone number was (520) 720-0786.  Given names were Sean Wilson and Bryan Hussey.  Please indicate if they are legit, and if not, what can I do to protect myself?  Appreciate your help... Brian

  Received a phone call from an organization called Windows Security (or similar name). They advise that they have indications that my computer was attacked by viruses and other malware, has offered assistance to the assessment, problems, etc.  I went through a series of tasks that I believe that gave them access to my computer, but then got suspicious, and said I would call back. Given telephone number was (520) 720-0786.  Given names were Sean Wilson and Bryan Hussey.  Please indicate if they are legit, and if not, what can I do to protect myself?  Appreciate your help... Brian

  This is a complete scam.  You can report it to your local police.

  For your own protection, you should:
  • Change your passwords on email accounts, accounts financial and sensitive to which accounts you access online from this PC.  RIGHT NOW!
  • Run a full scan of your PC using your antivirus application...    Also download and run a full scan with Malwarebytes Anti-malware (free edition).  MBAM is a very good solution in addition to your primary backup antivirus/antimalware application.
  • I would also go here: https://www.microsoft.com/security/portal/Shared/Help.aspx and follow the advice of "I think that my PC is infected", including potentially calls MS help.
  • Above all, do not delay!  If you have any concerns about the handling of it, then disconnect your computer from the internet and call MS before anything else.

• I can't go past the phase of 'redemption' in the elements.  I enter the number I got from Amazon, where I downloaded the program, but was told by Adobe that it is incorrect.  Help!

  I can't go past the phase of 'redemption' in the elements.  I entered the number I got from Amazon, where I downloaded the program, but Adobe says that the number is the wrong code.

  Hello

  because you have purchased your product on Amazon, you do not have a serial number, only a code with which you can request a serial number from Adobe. Please take a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)

  The next part, so I don't see at the very least, ceased to exist on my Adobe website, everything happens in the link above. I leave as an info yet, he could still fit for you. For this purpose, please click your way through your Adobe Store and find the button "get serial number". Fill in the form and after awhile, you will get the real serial number.

  Good luck!

  Hans-Günter

• How to restore icons missing office & folders shortcut of the program after the attack of virus XP false

  I've unchecked files and folders hidden in properties and still can't in my programs in the start menu.  Programs show 'empty' and I'm missing several icons from the desktop shortcut.  Problems have arisen from fake Windows xp Repair Virus attached.  A ran the Microsoft Essentials and other programs of withdrawal that now indicate no infections found.  I read there are ways to solve these problems using "cmd" and "regedit", but I need instructions step by step.

  Have you tried the fix bleepingcomputer.com unhide.exe?

  Unhide.exe- direct download link (download dialog box appears in your browser window)

  Also, to resolve office issues and programs see this post http://forums.cnet.com/7726-6132_102-5136072.html?tag=posts;msg5136072 on the following thread:

  Spyware, viruses, & security forum: lack of files (hidden?) after you remove the virus from windows recovery
  http://forums.CNET.com/7723-6132_102-525986.HTML?tag=rb_content;contentMain

  I hope that you have not run any file temp cleaner to eliminate the infection.

  I hope this helps.

• "where is' all programs ' Windows 8

  Where you see installed program?

  

  To launch your applications, go to the start, screen by pointing your mouse pointer on the left corner of the screen of Windows 8 and click on it.

  

  Do scroll to the right and start your application.

  In the same startup screen, right click and click on the Apps - you should see all the applications installed on the system.

• I had to install Windows 7 on my computer so I lost all my programs.  Adobe ExportPDF was one of them.  Should I buy a second time to put it back on the computer?

  I had to install Windows 7 on my computer so I lost all my programs.  Adobe ExportPDF was one of them.  Should I buy a second time to put it back on the computer?

  ExportPDF is not "a program"; This is a subscription service that is used on Acrobat Reader.

  Download & install Acrobat Reader DC (older versions no longer work), and then sign in with your Adobe ID and ExportPDF will be once more at your disposal.

  [subject moved to cloud Document PDF Services forum]

• I'm not good in English so please use English very easy. I downloaded a trial (30 days) first pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. do I have to d

  I'm not good in English so please use English very easy. I downloaded a trial (30 days) first pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. What should I do?

  + I use windows and 32-bit computer

  If your computer is 32-bit, you can not install first pro. It is 64-bit only: system requirements | Adobe Premiere Pro

• I'm not good in English so please use English very easy. I downloaded a first pacifier (30 days) pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. do I have to d

  I'm not good in English so please use English very easy. I downloaded a first pacifier (30 days) pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. What should I do?

  This is a double post of:

  I'm not good in English so please use English very easy. I downloaded a trial (30 days) first pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. do I have to d

• start to > all the programs menu is missing from installed programs. admin user account disappeared.

  From the start > all the Programs window miss me all the Microsoft Office programs that are installed on my computer.  Some other installed programs are missing in this menu.  In which case I have shortcuts on my desktop, programs are always accessible and functional.  Also my administrator account is missing, although my account has administrator privileges.  When this happened there was a wink to my office and some icons have disappeared while that others moved around.  I have loaded the disc of MS Office and ran repair without result.

  Hello swuser, welcome.

  What it sounds like, is that Windows creates a new user with admin access account and then migrate parts of your data on. This is probably due to corruption on the part of your "old" user account

  My suggestion, rather that to re - install all your programs, would be to simply make a copy of your desktop shortcuts and drag them into the START > all programs >... destinations.

  If you need find the shortcuts for some programs, we can tell you where programs actually exist in Windows. Let us know exactly what it is you are missing and we can see if we can help you.

  Regarding Microsoft Office, you can find the actual programs by visiting here:

  1. click on START
  2. click on 'my computer '.
  3. double-click on "disk Local (c)"
  4. double click on "Program Files".
  5 double click on "Microsoft Office".
  6 double-click on "Office12".
  7. find "WinWord12.exe", right click and go to send to > desktop (create shortcut)
  8. find "Excel.exe", right click and go to send to > desktop (create shortcut)
  9 find "PowerPnt.exe", right click and go to send to > desktop (create shortcut)
  10. find "Outlook.exe", right click and go to send to > desktop (create shortcut)
  11 go ahead and find the rest of the Office applications in this folder. Follow the same instructions as above. Most of the Office applications have some identifiable names (such as Microsoft Access = Access.exe)

  Let us know if this helps,

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• All software/programs reinstall it from a backup hard drive?

  I just bought my wife a MacBook Pro computer refurbished GroupOn.  It was made in 2012.  She has an old computer MacBook 2008.  We did a full backup on an external hard drive.  All software/programs installed will be reinstall from this backup?  We discovered that iLife is not on the computer is restored to nine... apparently when they wiped the computer, everything is gone, but the basics that come with Mac OS Yosemite.  Please advise... Thank you

  It depends on your backup, how you did and how you plan to restore.  Two computers running the same version of operating system?

  Some simple applications can simply be dragged from drive to drive. Some install components in every sense, and only a clone will restore everything. The problem is a clone of a 2008 computer cannot boot a computer from 2012. A regular drag and drop saving is not a clone, or Time Machine.

• Where are all my iPhoto images?

  So I've recently updated my mac to El Capitan however was shocked to find when I open the new "Photos" App, it was empty and I couldn't open iPhoto as I need the most recent version that is not free and not available in the United Kingdom. Where are all the photos that I have uploaded to iPhoto missing and I can access it again?

  The Finder, choose utilities go to menu, open the Script Editor and run:

  the value the_string file (shell script 'by default read ~/Library/Preferences/com.apple.iPhoto.plist RootDirectory') POSIX have thong

  If the_string begins by ": ~:" then set the_string to (path to the AsString home folder) & items 4 thru-1 of the_string

  Tell application "Finder" to reveal the point the_string

  This will select the library in the Finder. Run iPhoto Library upgrade on it or drag it to the Photos icon in the Dock as needed.

  (143439)

• I have Windows XP, all the programs run very slow, that it expires no matter what I do, everything is up-to-date.

  It expires shortly matter what I do, sometimes I can't even disconnect the computer "program does not.  I ran a scan, no malware, all the programs up to date.  What's wrong?

  Windows requires at least 15 percent of space in order to work properly, the amount of free space you have?

  You can follow the instructions here also to clean your pc:

  Shenan Stanley tips: will probably want to clean this machine...

   

  Search for malware:

  Download, install, execute, update and perform analyses complete system with the two following applications:

  ·                                 MalwareBytes (FREE)

  ·                                 SuperAntiSpyware (FREE)

  Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner.

  The less you have to run all the time, most things you want to run will perform:

  Use Autoruns to understand this all starts when your computer's / when you log in. Look for whatever it is you do not know usingGoogle (or ask here.) You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

  You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory. This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

  Do a house cleaning and the dust of this hard drive:

  You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

  Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

  If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
  http://www3.TELUS.NET/dandemar/spack.htm
  (Especially of interest here - #4)
  (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

  You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

  How to use disk cleanup
  http://support.Microsoft.com/kb/310312

  You can disable hibernation if it is enabled and you do not...

  When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

  -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
  -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
  -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

  You can control the amount of space your system restore can use...

  1. Click Start, right click my computer and then click Properties.
  2. click on the System Restore tab.
  3. highlight one of your readers (or C: If you only) and click on the button "settings".
  4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
  5. click on OK. Then click OK again.

  You can control the amount of space used may or may not temporary Internet files...

  Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

  -Open a copy of Microsoft Internet Explorer.
  -Select TOOLS - Internet Options.
  -On the general tab in the section 'Temporary Internet files', follow these steps:
  -Click on 'Delete the Cookies' (click OK)
  -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
  -Click OK.
  -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
  -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

  You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

  CCleaner (free!)
  http://www.CCleaner.com/
  (just disk cleanup - do not play with the part of the registry for the moment)

  Other ways to free up space...

  SequoiaView
  http://www.win.Tue.nl/SequoiaView/

  JDiskReport
  http://www.jgoodies.com/freeware/JDiskReport/index.html

  Those who can help you discover visually where all space is used. Then, you can determine what to do.

  After that - you want to check any physical errors and fix everything for efficient access"

  CHKDSK
  How to scan your disks for errors* will take time and a reboot.

  Defragment
  How to defragment your hard drives* will take time

  Cleaning the components of update on your Windows XP computer

  While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need. This will help you ensure that your system update is ready to do it for you.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx
  (Ignore the details and download the tool to download and save to your desktop, run it.)

  Reset.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
  (Download and save it to your desktop, run it.)

  Reset.

  and...

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your C:\ drive. After you register on theroot of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

  Reset.

  Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
  How to reset the Windows Update components?

  Reset.

  Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing youpouvez wish to make:

  Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

• my pc CPU running at 100% for all the programs I opened / what is the problem and how to solve?

  my pc CPU fan runs very strongly & the processor running at 100% for all the programs I opened. DO NOT KNOW IF IT IS A VIRUS IN THE PC WAS WORKING FINE A FEW DAYS AGO. How can I solve this issue?

  Hello

  You did changes to the computer before this problem?

  Step 1: Check if the problem persists in the clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. click on start and then click Run.
  2. type msconfig and click OK.

  The System Configuration Utility dialog box appears.

  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

  Step 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Reference:
  Using the event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true
  Understanding of event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true
  Procedure to view and manage event logs in Event Viewer in Windows XP
  http://support.Microsoft.com/kb/308427

  I would also refer the below article which may be useful.

  The CPU utilization reaches 100 percent when you run programs after you install Windows XP Service Pack 2
  http://support.Microsoft.com/kb/890582

• Virus recovery disable MEMU cascaded to all my programs in all programs.

  Virus recovery disable MEMU cascaded to all my programs. I'm thinking how to turn all the program, so I can see them again but I need to find the place where to turn all the links of programs, starting the programs, some can tell me where the key registetion to do.

  I disassembled the virus the one I had seems to be a version upgrade because I the steps I found to remove it would not work. same virus programs could not remove a lot of it and fix it.

  Apparently, the hard drive is wipe out but it's not. The virus turn most of the off visual interface on the desktop, so you can see. but it still everything you need to know which regester key values to change and they need to change too!

  The entire program antivirus don't happen that their return on what I found. They clean it up but your left with trying to fix the rest of the problem. Biggest problem for me, is that the top of the Tower has not yet saved.

  Thanks for your help, but I found the answer to my problem here.

  http://am-TechZone.blogspot.com/2011/07/all-programs-shortcuts-are-removed.html

  It shows you the registry keys, you need to delete and copy the file had to be back in the right places.

• I get all the programs listed under my program menu on the start menu, but they all show empty and all my programs are in c/programs as it should.

  My computer was infested with viruses, Trojans and so had all digitized and clean, but all my programs listed in the start menu there are the EMPTY list.

  I have downloaded and run the Microsoft Fixer ( http://support.microsoft.com/kb/886549 ) and everything is the same.

  Any help will be much appreciated.

  Thank you!

  Jorge.

  Hi DandyBaron,

  ·         You are not able to access these programs at all, or simply not start menu?

  Follow these methods in the order and see if the problem is resolved.

  Method 1: Follow the steps and check out them.

  a. open an Admin command prompt window. To open an administrator (high) prompt, click Start, click programs, accessories principally made, right click Guest and then click Run as administrator.

  b. in the command prompt window, type the following command and press ENTER:

  regsvr32 msxml3.dll

  c. closing session and you connect again to your user account and see if the menu items are displaying correctly.

  Method 2:

  Step 1:

  I suggest you analyze your computer Microsoft Safety Scanner, it will help us to get rid of viruses, spyware and other malware

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Step 2: try the SFC (System File Checker) scan on the computer.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Hope this information helps.