Where is the folder 'All messages' past? How can I get that back?
Hello.
At some point the "mail all the" folder for my Gmail account disappeared in Thunderbird. There are still at Gmail.com (twice, actually). I had hoped that it will reappear when I installed T-bird on my new machine, but no luck. No idea where it might have and how can I get it back?
I tried the account settings / sync / storage / synchronization of Message / advanced, but it is not there on the list to be selected. (It's here for another Gmail account that I use, but not for the one in question). I'm running Thunderbird 31.1.2 8.1 Windows
Any suggestions you might have would be greatly appreciated.
Thank you very much
Barb
I see other screenshots that you are indeed the quota on the server.
When this happens, generally you move messages from the server to the local folders.
You have created another Gmail account and moved the messages to the new account. It is possible, but this isn't something I would have done well.
When you are still 95% usage of the storage on the server for the original account, "transposed" messages still exist there.
You must delete messages that you have successfully "moved" to the new account in the original account.
You can do this via Thunderbird or by logging into your account via a web browser.
After deleting the messages also make sure to empty the trash.
You've apparently created a mess with your Gmail labels, and I don't know what you did and how you did it.
Your screenshots, it looks like there are labels on the server that are not visible in Thunderbird. They may be those containing your mail, and that the mail is not visible in Thunderbird.
Labels (including all mail) do not disappear unexpectedly, while there must be something you have done. Without more information as you did, I don't know how this can be fixed.
For the moment to familiarize yourself with the notion of Gmail label.
https://support.Google.com/mail/answer/77657?hl=en
https://support.Google.com/mail/answer/78755
https://support.Google.com/mail/answer/78892
Tags: Thunderbird
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