Where to start System Service exception?

I read all the information in the messages.  It seems that every opportunity of Service Exception system is caused by something different, according to publicised codes.  I must admit that I am quite a novice I don't understand all of the solutions posted on this forum.  Can someone go through me a checklist of where to begin to fix this problem?  The posts I've read assume that you know how to do things that are listed. I don't!  Another problem is that the error screen disappears so fast that you cannot start reading.

New HP Pavillion, Windows Vista 64

So far, it's the only time wherever I get this error when I close the lid of my computer without turning it off.  The system hangs 'Sleep' mode or another mode it is in.
Here are the codes:

Signature of the problem:

Problem event name: BlueScreen

The system version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

More information about the problem:

BCCode:                                               3b

BCP1: 00000000C 0000005

BCP2: FFFFF800024E0272

BCP3: FFFFFA60163AEC50

BCP4: 0000000000000000

OS version: 6_0_6002

Service Pack: 2_0

Product:                                               768_1

Files helping to describe the problem:

C:\Windows\Minidump\Mini092109-01.dmp

C:\Users\Elaine\AppData\Local\Temp\WER-133084-0.SysData.XML

C:\Users\Elaine\AppData\Local\Temp\WERAB4B.tmp.version.txt

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Hello

It is usually a video driver problem even if it could be also bad memory or same antivirus/antispyware/security
programs. Have you updated your video driver or another determining factor on when it began. Do not forget to
Look in the Windows updates to see if all drivers have been updated it. Have you installed, changed or uninstalled
all antivirus/antispyware/security programs?

-------------------------------

It comes to my convenience store generic blue screen. You gave the codes for the 1st part is just in case those changes
that you are troubleshooting. More on drivers in the next message to use when you get to this part.

Here are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples:

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format:

Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

It is an excellent tool for displaying the blue screen error information

BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the
information on all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.html

BlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.

You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
system installed by the manufacturer.

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

You can try a system restore to a point before the problem started when one exists.

How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

-----------------------------------------------------

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

------------------------------------------------------------------

Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
smile, as well as of other major device drivers.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
http://support.Microsoft.com/kb/958233

Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htm

Understanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692

Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033

------------------------------------------------------------------

In some cases, it may be necessary.

The Options or Vista recovery disk Startup Repair

How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.html

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

I hope this helps.
Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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    Patrick

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