White pages when the receiving fax

A few times a month, I get a multi page fax, which is all white. I use Fax Console in XP Pro. The size of the received fax file is correct, and the number of pages is also correct. This isn't a problem with the pages being inserted in the fax of origin upside - we have verified this. This seems to be an instance of randon - off 60 Fax per month 1 or 2 will be released may in this way. Any help in pointing me in the right direction would be appreciated.

Hello

· What is the number and the model of the modem?

· This occurs only with a particular sender?

To obtain information about the driver for a device, follow these steps:

a. double-click the type of device that you want to display.

b. right-click on the specific device and then click Properties.

c. on the driver tab, click Driver Details.

With regard to:

Samhrutha G S - Microsoft technical support.

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Tags: Windows

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