White screen of blackBerry Smartphones.

Hey guys,.

I have a white screen on my blackberry 9780.

I already tried the following:
1. I have pulled the battery several times but it didn't work.
2. I tried a hard reboot, which also did not work.
3. I used apploader to try to bring it to life, which also did not work...

4. I also tried to take the SD memory card, but it does not work also.

Could someone help me please?

Thanks in advance.

Have you tried (receiving) the battery by leaving aside for about ten minutes? Try this.

If nothing, if your BlackBerry is turned off the power with a white or black screen, follow the instructions below. The only indication of life may be the flashing red indicator light in the upper corner. Nothing seems to wake and Desktop Manager does not recognize that a device is connected.

(1) make sure that you have Blackberry Desktop Manager installed.
http://NA.BlackBerry.com/eng/services/desktop/
(2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

'c:\program files\common research in motion\apploader\loader.exe' /nojvm

(3) the Application Loader Wizard will appear - click on "next".
(4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
(5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

Tags: BlackBerry Smartphones

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