Why 2 types of HP564 black inkjet cartridges?

I just bought my HP Photosmart B209A last month. I ran out of black ink. No problem... I need a Ref. 564 black cartridge. So, I went to my local Wal-Mart and bought one. Got it home and cannot install it. The packaging said HP564 Photosmart so I think I bought the right one. but no! Of course, this is after I opened and cannot return it. Thanks, now I'm out $10.00 all because HP can't score there products correctly. Why are there 2 types of 564 black cartridges? Yes, I know (now) that one is for photos and one is for normal printing and some model printers both use. But my new B209A only uses the Pentagon grand style. No 564 a or 564b or maybe a different number. No other designation unless you take the time to look under the 546 and see the little 'black picture. Who knows, there is nothing in the manual indicating the difference. It clearly states that this printer takes cartridge 564.

Obvoiusly Walmart knows no difference because him are all mixed in the same line.

Nice, gee thanks again HP! HP will do something? I guess I'm doing my part to increase your profits. The next time I give themselves as if by magic on all HP products. Pretty pathetic for something as stupid as an inkjet cartridge.

Hi @SuzHP

Sorry to hear talk about the experience that you try to get the right cartridge. You can either buy for the PS 7520...

a regular HP564 black (return on page ~ 250)

OR

HP564XL black (~ 550 performance)

The printer is a 5-ink system so you have black, Cyan, Magenta, yellow and black Photo. The best place for information on the compatibility of the cartridge is SureSupply or app eSupplies

http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead/cartridge-compatibility-how-to-find-out-which-cartridges-are/TD-p/740561

What was the product not. on the HP564 you purchased?

Thanks, Ciara

Tags: HP Printers

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