Why a process called "soagent" eats my CPU?

Yesterday, I noticed that the fan on my MacBook Pro was continued uninterrupted, make a ton of noise, and the performance of my machine had slowed to a crawl. I open the activity monitor to find that a process called 'soagent' was about using 106% of the resources of the processor in my Mac, as in this screenshot.

I force closed the process several times, but always, it comes to life and grabs these CPU resources, even when I've closed all applications.

Anyone have any idea what this "soagent" is linked to, or what it is? I have difficulties in diagnosis.

My OS is 10.11.2.

Maybe check this thread - esd.1894835 / http://forums.macrumors.com/threads/constantly-high-cpu-usage-soagent-callservic

Tags: Mac OS & System Software

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