Why aac audio does not work in PowerProducer Windows Vista 32-bit?

My friend has a Blu - Ray burner that is packed with PowerProducer 5. They have installed on their PC 32-bit of Windows Vista. Its HD files AAC audio camera mp4 video. The audio does not work in the environment creation of PP, or burned discs. I downloaded all the codecs. The audio works fine in WMP and QT, as well as in Windows Movie Maker. Installed the same software on my Windows 7 computer and audio works very well.

I have contacted Cyberlink, makers of PowerProducer, and they said that the limited packaged version of the software does not support the AAC. They suggested that upgrade to the full version for $50. Obviously, I'm not quite confident in this response.
Someone has an idea of what might be past or have suggestions of what to try to fix the error?

Hi ClintWatson,

Because the problem is specific to this particular application, I suggest you to contact CyberLink support for better support.
http://Forum.CyberLink.com/Forum/forums/show/3.page

Tags: Windows

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