Why Adobe would install creative cloud on my computer, knowing that the OS it has not supported?
I discovered this morning that when I reinstalled Adobe Audition CS6 following a reinstall of my OS several weeks ago creative cloud was also installed without my knowledge. I do not use creative cloud, and when I tried to run the program to uninstall creative cloud, I was told I couldn't because there are applications on my computer that required it.
This is not true. I had been using hearing for several years without creative cloud. And - to my knowledge - the only other Adobe apps on my computer are Adobe Reader and Flash player plugins, etc.
Then I logged on my Adobe account, whereupon I was informed that Adobe Creative cloud could not be used on my computer because my operating system does not support.
Really? This leads me to ask, then, why - if Adobe thinks he knows my computer and my needs well enough to install software without my consent - it install an application that was not compatible with my operating system... and then tell me that I couldn't uninstall it because several applications required it?
I like Adobe Audition. But there are other audio apps out there I could go to in a second, from companies that are not so arrogant as what what they please, with the computers of the users.
Is there something I am overlooking here?
The Creative Cloud Manager replaces what was the Adobe Application Manager - you have not the creative cloud installed as much as you think the management part.
Myself, I just uninstalled as soon as I saw it on my machine I have / did not want to interfere with my machine somehow CC. I'm so without a Manager, but also with less worry about CC with my CS programs.
Tags: Adobe
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I have download and install creative cloud with no problems. In the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen. This is why I can't select the application to be updated. Thanks for your help
Please refer to the threads below where the issue has been addressed:
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Whenever I try to install creative cloud on my computer I couldn't install error 1. I used adobe cleaner as suggested, turned off my security, but always error 1.
Lucy Sack you used the steps that are listed in the "failed to install" error Creative Cloud Desktop application to solve common mistake?
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Cannot install creative cloud to your computer.
Cannot install creative cloud to your computer. I paid for the plan for photographers: Lightroom and Photoshop for 299 rubles. I tried to restart and update, but nothing happens. A month passed, and nothing works. I am very angry, because for a month, I have not a single day has worked for these programs.
You should check to see if your computer meets the system requirements for the software.
Creating cloud - https://helpx.adobe.com/creative-cloud/system-requirements.html
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I need to install Creative cloud on a computer with a very slow Internet connection.
I need to install Creative cloud on a computer with a very slow Internet connection. Is there a way to prepare a file or a DVD so that I didn't need to download the CC apps directly on the slow computer? Perhaps using the Manager of Adobe Application Manager Enterprise Edition package or similar?
No, once you start the installation it will ask you how you want to install it.
- If you have a subscription
- If you have a serial number
- Or I f you want to install as a trial
For all applications in the CCM CS6, you can download the Master Collection Suite CS6 leave (links below):
Go to http://www.adobe.com/products/catalog.htmland click on 'Try' for any application and then copy and paste the link below into the address bar
Mac:
http://trials2.Adobe.com/AdobeProducts/Stam/CS6/OSX10/MasterCollection_CS6_LS16.dmg
Windows
http://trials2.adobe.com/AdobeProducts/STAM/CS6/Win32/MasterCollection_CS6_LS16.exe
http://trials2.Adobe.com/AdobeProducts/Stam/CS6/Win32/MasterCollection_CS6_LS16.7z
See you soon!
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I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I have adobe CS3 installed on macbook pro, but he said that the license has stopped working... I then went to your website and he advised me to download the recovery of license application, I did, but then when I tried to run this app, it then came with the recovery of the license was not based... How can I get my CS3 works again? Thank you, Glenn
Hello
Please check the help below documents depending on your operating system:
Error: "License has stopped working". Windows
Error "Licensing has stopped working". Mac OS
Hope that helps!
Kind regards
Sheena
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Why after 6 months my new desktop computer, says that the operating system is not authentic, I bought my computer from currys/pc world about 6 months ago and had no problems until that in one of the i.e.microsoft of updates to microsoft essentials installed without my permission and then maybe 2 weeks after for some reason it is now not an authentic version of windows.can you help me with this little problem as a failure more has turned up, when I try and open messinger live there now is a missing file up to now no messinger called, wlidcli.dll unless I go via google.alan
alanandmovita wrote: why after 6 months my new desktop computer, says that the operating system is not authentic, I bought my computer from currys/pc world about 6 months ago and had no problems until that in one of the i.e.microsoft of updates to microsoft essentials installed without my permission and then maybe 2 weeks after for some reason any , now is not a genuine version of windows.can you help me with this little problem such as a power outage more has turned upward, when I try and open messinger live there now is a missing file up to now no messinger called, wlidcli.dll unless I go via google.alan
Hello alanandmovita, you could try to return to a Windows Restore Point before your latest Microsoft updates where you mentioned that he installed Essentials without your permission.
Go to the start ORB, all programs, accessories, System Tools, System Restore, and look for a date before the updates were installed.
There is a reason, that I never use automatic updates. Windows updates all that Microsoft feels that they want that you want or need or not.
Just some thoughts.
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I created an adobe account and I am currently trying to install creative cloud in order to try the trial version of photoshop and lightroom, but I can't get insofar as the process of checking e-mail and adobe is sending the e-mail to my email from hotmail to nephews who is not associated with this account. He used my iMac in November but I only created this adobe account this week. His e-mail address is not linked to this account anyway... help. I really need to try out photoshop and lightroom and do not want to buy the monthly where the same problems occurs. Thanks in advance.
> He used my iMac in November
What you need to do is to get him to sign with the cloud on your computer, uninstall and clean all Adobe, then login with your account
Disconnect the TWO accounts... Uninstall... to run vacuuming...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and before reinstalling is often necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to YOUR account... Reinstall
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Cannot install creative cloud on window 10 apps after the new update
I recently clean install window 10. After that I successfully installed the creative cloud but when I try to install any application such as Photoshop, Illustrator, I got an error (exit code 7 error DF024 cannot move files to c\program file\comman file\something,... to file C:\program * 86\something...) ... {I don't remember now} but I try a clean install, creative cloud cleaning tool, safe mode but still get this error. Please tell me what to do because I'm really going! t tired of this thing...
If you have antivirus software installed, disable it, and then try to reinstall your applications
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The time actually ran up to remaining 27hours before I force quit it (he was installing for at least an hour already) I tried this on iMac running different versions of Mac OS x including Maverick and Yosemite, and they have this problem. It comes to CC for the company. The package includes Bridge, Photoshop, Illustrator, InDesign, After Effects, and Muse. Here's the Setup log:
24 Nov 15:24:09 Henrys-iMac installer [384]: @(#) PROGRAM: PROJECT: install-690
24 Nov 15:24:09 Henrys-iMac installer [384]: @(#) PROGRAM: install PROJECT: Installer-538
24 Nov 15:24:09 Henrys-iMac installer [384]: material: iMac12, 2 to 2.70 GHz (x 4), 8192 MB RAM
24 Nov 15:24:09 Henrys-iMac installer [384]: running Build OS: Mac OS X 10.7.5 (11 G 63)
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: PATH = / usr/bin: / bin: / usr/sbin: / sbin
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: TMPDIR = / var/folders/_d/c6_827z92njfbx5jpb7hzsyh0000gn/T /.
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: SHELL = / bin/bash
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: HOME = / users/henryfrick
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: USER = henryfrick
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: LOGNAME = henryfrick
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: DISPLAY=/tmp/launch-AhtzCs/org.x:0
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: SSH_AUTH_SOCK = / tmp/launch-qGnbkA/Auditors
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: Apple_Ubiquity_Message = / tmp/launch-XxdyXy/Apple_Ubiquity_Message
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: Apple_PubSub_Socket_Render = / tmp/launch-dEGRJ6/rendering
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: COMMAND_MODE = unix2003
24 Nov 15:24:09 Henrys-iMac installer [384]: Env: __CF_USER_TEXT_ENCODING = 0x1F5:0:0
24 Nov 15:24:09 Henrys-iMac installer [384]: journal of Installation CCPLuciano
24 Nov 15:24:09 Henrys-iMac installer [384]: open from: /Users/henryfrick/Desktop/CCPLuciano/Build/CCPLuciano_Install.pkg
24 Nov 15:24:09 Henrys-iMac installer [384]: journal of Installation of Luciano
24 Nov 15:24:09 Henrys-iMac installer [384]: open from: /Volumes/GHOSTDRIVE2/Luciano/Build/Luciano_Install.pkg
24 Nov 15:24:09 Henrys-iMac installer [384]: fileURLForURL = x-disc://GHOSTDRIVE2/Luciano/Build/Luciano_Install.pkg
24 Nov 15:24:09 Henrys-iMac installer [384]: fileURLForURL = file://localhost/Volumes/GHOSTDRIVE2/Luciano/Build/Luciano_Install.pkg
24 Nov 15:24:14 Henrys-iMac installer [384]: plugin InstallerStatusNotifications loaded
24 Nov 15:24:21 Henrys-iMac runner [403]: the administrator authorization.
24 Nov 15:24:21 Henrys-iMac installer [384]: =.
24 Nov 15:24:21 Henrys-iMac installer [384]: selected user install Standard
24 Nov 15:24:21 Henrys-iMac installer [384]: choice selected for installation:
24 Nov 15:24:21 Henrys-iMac installer [384]: Update: "CCPLuciano".
24 Nov 15:24:21 Henrys-iMac installer [384]: CCPLuciano_Install.pkg: com.adobe.Enterprise.install.F71180A0-A393-42DF-9B13-156B44D066BA: 1.0.0.1.0
24 Nov 15:24:21 Henrys-iMac installer [384]: =.
24 Nov 15:24:21 Henrys-iMac installer [384]: it took 0.00 seconds to sum up the package selections.
24 Nov 15:24:21 Henrys-iMac installer [384]:-[IFPKGDerivedDocument sortedPackageLocations]: result =)
'file://localhost '.
)
[24 Nov 15:24:21 Henrys-iMac installer [384]:-[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
[24 Nov 15:24:21 Henrys-iMac installer [384]:-[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/henryfrick/Desktop/CCPLuciano/Build/CCPLuciano_Install.pkg
24 Nov 15:24:21 Henrys-iMac installer [384]: set the level of permissions to root for the session
24 Nov 15:24:21 Henrys-iMac installer [384]: use session PK
24 Nov 15:24:21 Henrys-iMac installer [384]: start the installation:
24 Nov 15:24:21 Henrys-iMac installer [384]: configuration of volume "Macintosh HD."
24 Nov 15:24:21 Henrys-iMac installer [384]: preparation of disc for the local installation of punt.
24 Nov 15:24:21 Henrys-iMac installer [384]: free space on "Macintosh HD": 729,28 GB (729277222912 bytes).
24 Nov 15:24:21 Henrys-iMac installer [384]: create the temporary directory "/ var/folders/_d/c6_827z92njfbx5jpb7hzsyh0000gn/T//Install.384aB0g1m".
24 Nov 15:24:21 Henrys-iMac [384] Installer: IFPKInstallElement (1 package)
24 Nov 15:24:21 Henrys-iMac installer [384]: using the root to IFPKInstallElement permission level
Nov 24 15:24:22 Henrys-iMac installed [406]: PackageKit:-----Begin installation -
Nov 24 15:24:22 Henrys-iMac installed [406]: PackageKit: application = < 1 packages, destination = PKInstallRequest / >
Nov 24 15:24:22 Henrys-iMac installed [406]: PackageKit: packages =)
"PKJaguarPackage < file://localhost/Users/henryfrick/Desktop/CCPLuciano/Build/CCPLuciano_Install.pkg >.
)
Nov 24 15:24:22 Henrys-iMac installed [406]: PackageKit: will be based on the obsolete reception for package identifier com.adobe.Enterprise.install.F71180A0-A393-42DF-9B13-156B44D066BA (path prefix =)
Nov 24 15:24:22 Henrys-iMac installed [406]: PackageKit: extraction file://localhost/Users/henryfrick/Desktop/CCPLuciano/Build/CCPLuciano_Install.pkg (destination = / var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/cleaning the start-up/PKInstallSandbox-tmp/Root, uid = 0)
Nov 24 15:24:22 Henrys-iMac installed [406]: PackageKit: executing script ".» "/ preupgrade" in /Users/henryfrick/Desktop/CCPLuciano/Build/CCPLuciano_Install.pkg/Contents/Resources
Nov 24 15:24:22 Henrys-iMac installed [406]:. / preupgrade: AAMEE Installer: preupgrade launched...
Nov 24 15:24:22 Henrys-iMac installed [406]:. / preupgrade: AAMEE Installer: working directory is /Users/henryfrick/Desktop/CCPLuciano/Build/CCPLuciano_Install.pkg/Contents/Resources
Nov 24 15:24:22 Henrys-iMac installed [406]:. / preupgrade: AAMEE Installer: launch of AdobeDeploymentManager...
Set the permissions for everyone in the folder where CCPackager was created to "Read/write" active. It's strange because there is only one administrator account on Mac (and that the account already has read-write), but it seems to fix the problem.
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Adobe have installed an annual pre-paid plan creative cloud in Spanish instead of English. How can I change the language?
Try changing the language setting for Adobe Creative Cloud applications
-
How to install Creative Cloud on secondary computer?
I have a subscription to creative cloud and installed it and usable on my work desk. I also want to install programs on my laptop at home. How can I do this? I connect to adobe on my computer laptop and go to the Download Center, desktop download Adobe Creative cloud and it gives me the error code: A12E1
Hi Tblair,
Please use the below mentioned Forum link which has been examined in a resolution.
Link: http://forums.adobe.com/message/5582683
Kind regards
Michael Sharma
-
Can I install Creative cloud on a computer if I download the application on another computer?
Bought in advance cloud and I had to pay every month and again, I have to be able to use it.
I finally get high speed internet to download programs, but the LAN card on my desk does not work and I can't fix it.
I am a foreigner and I can't go to a service center, if I relpace the LAN card I myself will void the warranty on the computer.
I can use the highspeed with my laptop, so is it possible to download the apps with my laptop and install on my desktop?
Thank you
Desktop applications can be downloaded from http://www.adobe.com/downloads/. Move the installer on the desktop and install Trail and use the email subscription to get access.
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Maybe a stupid question. But why do I buy creative cloud if I have to buy the products?
I confess that I didn't spend time on the site. But creative cloud is all just a monthly payment in order to access the adobe programs that I still have to buy? I don't know what I get with creative cloud.
Ask the serial number http://forums.adobe.com/thread/1234635 has a link to FAQ
or
Chat now button down for the Activation and the deactivation of the problems can help
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
To connect after that payment can help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.Adobe.com/creative-cloud/KB/license-this-software.html
Membership and payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html
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