Why am I being charged for Garageband on a new MacBook?

I just bought a MacBook pro 13 ", which was announced as including applications like GarageBand and iMovie.  I had the installation of the dealer (a specialized computer music store, and Apple authorized reseller) a larger faster hard drive for my record, so had to download the complete operating system (OS X El Capitan).  It worked, and some applications such as Mail, Photos etc. have been installed, but not others such as Garageband and iMovie.  When I go to the App store, it wants to load $5.79 (Canadian?) for GB and $21 for iMovie. I don't have no need of these applications now, but would like to them available as a free download when I want to.  I bought and registered Applecare, but which should not be relevant and gave my credit card information to the App store.  I saw another response indicating here that sometimes free applications have a symbolic charge just to authenticate you as a user, but I see no indication that this is the case here.  There isn't a ton of money, but I should have these free apps with my Mac, right?  Thanks for any help on this.

Click here , or contact Apple. If it's important, the normal process is to sign in the Mac App Store with your Apple ID and accept other applications packaged inside before erasing or replace the drive from the computer.

(137039)

Tags: Mac App Store

Similar Questions

  • Why am I being charged for iMatch when he says 3 months free?

    Why am I being charged for iMatch when he says 3 months free?

    It is not a free trial for iTunes game; That's music to Apple.

    (139057)

  • Why am I being charged to my account for something when I buy even not anything MSN

    Why am I being charged to my account for something when I buy even not anything MSN

    Hello

    Well can't help answers. Ask your bank for more information on
    who is responsible for your account.

    Rob - SpiritX

  • Why am I being charged every month on my credit card, but im not getting no not my app services! and because the system does not show me as a premium member I can't contact anyone for my refunds or changes! Help, please!

    Why am I being charged every month on my credit card, but im not getting no not my app services! and because the system does not show me as a premium member I can't contact anyone for my refunds or changes! Help, please!

    Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
    Don't forget to stay signed with your Adobe ID before accessing the link below

    Creative cloud support (all creative cloud customer service problems)
    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  • Why am I being charged more for my auto-renewal that I signed for? And why am I being charged more than if I canceled and then registered again?

    Why am I being charged more for my auto-renewal that I signed for? And why am I being charged more than if I canceled and then registered again?

    One year price Intro http://forums.adobe.com/thread/1448933?tstart=0 can help

  • Why am I being charged £22.46 for students instead of £15.88 editing

    Why am I being charged £22.46 for students instead of £15.88 editing?

    Discounts apply only to the first year, and you can just exceeded it. If you think that's not right and you are being unfairly accused, contact him support sales chat.

    Mylenium

  • iTunes billed me and I have not bought anything, why am I being charged

    iTunes billed me and I have not bought anything, why am I being charged

    How you find that iTunes charged you to? Did you receive some type of email? Maybe it's a phishing attempt. If not that, then check this attachment on the credit card holder. iTunes Store fees on credit and debit card statements - Apple Support

    If it's a load full that you are not aware of what you can see on your credit card statement, then you can go to https://reportaproblem.apple.com and inform the staff of iTunes. You also have the option to contact support iTunes here. http://www.Apple.com/EMEA/support/iTunes/contact.html

  • I am a student and I noticed that the amount of my renewal is about £30 more than it should, however, on the Adobe site, the packaging is the same price as it was last year, why am I being charged more?

    I am a student and I noticed that the amount of my renewal is about £30 more than it should, however, on the Adobe site, the packaging is the same price as it was last year, why am I being charged more?

    I really have enough because it's my budget next term as my deposit is taken.

    The first year of purchase still has the promotional prices, price changes when annual contracts ends.

    Concerning

    Stéphane

  • Why am I being asked for a series if I'm already logged into my account?

    Why am I being asked for a series if I'm already logged into my account?

    There should be no need to enter a serial number for software included in the subscription to creative cloud. If you are being invited to enter your serial number when opening your creative cloud application actively subscribed, please visit http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html for more information.

    Guinot

  • Why should I pay $ 28 on the App Store for Pages on my old MacBook Pro when I have it for free on my new MacBook Pro on my iPad on my iPhone?

    Why should I pay $ 28 on the App Store for Pages on my old MacBook Pro when I have it for free on my new MacBook Pro on my iPad on my iPhone?

    And I could ask the same question for the calculator on the iPad?

    Something I don't understand here...

    Nice day!

    Yanick

    If you have used any other processor of professional quality (for example, Microsoft Word), and then just go ahead and use the current culture of free (financially) applications on devices you mention. It will not take too long before you understand point Apple of giving them. No application in the world can open documents Pages but the most recent version.

    Free will begin to erode when Pages for Mac forget how to open a perfectly fine document that you saved an hour or two ago. Or you realize you have to press the SHIFT key every time you want a first word in a sentence. Or you can not bind the text boxes to the text layout advanced stream. Or you can't do data merge / e-mail. Table of contents page links or comments will not export to PDF.

    Pages is not a clone of Word, and you'll quickly realize that Pages input/export deal with the translation. Open a blank document. Type the letter "A". Export to Word .docx. It will be 494KO in size. Do the same thing in LibreOffice or MS Word and it will be 8 KB.

  • How will I know if I am being charged for the use of data on the mini2 ipad

    How will I know if I am to be charged or billed for usage on my ipad mini data 2?

    Hello

    You can be charged for the use of data on an ipad, if it has a SIM card

    Cellular data.

    If your home wifi is unlimited you will not be charged more.

    Unless your WiFi has a hat of data ie download limit.

    See you soon

    Brian

  • How the practice is to use iCloud for storage with a new MacBook Air documents

    I currently have almost 500gig in documents on my macbookpro 2012.  Thinking of getting a new MacBook Air. For storage, I need to iCloud or a external hard drive. Don't want to carry a second piece of equipment, so I think almost any movement to the cloud. It's convenient.  Safe?

    Simply store your 500 GB of documents in iCloud is a space-saving convenience and sharing between or on your Mac (s). It is not a backup strategy because Apple does not archive the user data stored in iCloud. External, 2 TB USB3 drive will fit in the Palm of your hand, weighs almost nothing and ensures that Time Machine is to backup your user data wherever you are. It is the solution that I use with my MacBook Air to 2014, even when sitting in a coffee shop (and using VPN for security). Time Machine also captures Users/yourname/Library/Mobile Documents, which is your application compatible iCloud files and documents.

    As well as a Time Machine backup of this 500 GB of documents, I would like to put them on another external drive that goes on the plateau to ensure the guard. Sometimes external drives completely fail without warning, including two Time Machine disks that happened to me over the past four years.

    If you choose to use another non-Apple Cloud service, read the fine print on this autonomy of providers to transfer data between international servers, and your rights under foreign laws and safety distance will always give you access to your data.

  • Why am I being charged £82 for cancellation after 1 month?

    Hello

    I'm a film student and I paid for one month of the suite of student discount creative cloud just hoping to use it for the one month that I needed. Now that I do not have this software I decide to cancel that I did, but I was not informed about the cancellation until the end when I had already cancelled and I was told that I would be charged cancellation fees of £82 that I found to be very stupid and as a student, I can't afford the money with what I earned. So what I want to know is there is a way that I don't get charged that tax or do it where I am charged much less frequent? I find this very unfair and I said no then I would appreciate your help with my situation. Thank you

    rhysw83889237 wrote:

    I find this very unfair and I said no then I would appreciate your help with my situation. Thank you

    To give you a point of view when you talk to Adobe, the cancellation fee is part of the user agreement that you accepted when you registered for the subscription. Then, they told you about this before you even signed. They have mercy (and I hope they do - I was a struggle once student who had to work my way if College), but if they are not, consider this a life lesson right to read contracts before signing their.

  • Why am I being charged $ AUD 24.99 instead of AUD$ 14.99 for access by students to cc?

    For the last month without warning my costs for the access of students to cc went for AUD$ 24.99 the original AUD$ 14.99 why is this and how can it be solved? I'll be a student until the end of the year.

    Use Chat support for account inquiries - for the link below click the still need help? option in the blue box below and choose the option to chat or by phone...
    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Creative cloud support (all creative cloud customer service problems)
    http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  • Why am I being charged $19.99 for an account free cloud?

    I'm confused about this 'free' account which costs $20.  Initially, I tried to use it to convert a PDF to Word document, but it didn't work, so I never tried again.  Now, when I tried to call the company, told me to try to reach them online... If anyone has any ideas on cancel them?

    Hi morelora,

    I checked your account using the email address you use here in the forums - there is no subscription associated with that email address. So, that means probably that you be signed using a different e-mail (Adobe ID), to be subscribed through a mobile applications (via the AppStore).

    That said, the subscription that I think you are referring (ExportPDF, which costs $19.99 / year) has never been free. We offer free cloud storage, so maybe that's what you think.

    In any case, you can either follow the instructions in cancel your subscription or membership. Acrobat, Acrobat.com online services, or contact customer service if you have purchased your subscription from Adobe. If you purchased via a mobile applications, it is necessary to contact this store app for cancellation, as Adobe does not support subscriptions.

    Please let us know if you have any additional questions.

    Best,

    Sara

Maybe you are looking for