Why am I UNABLE TO CHECK NAME or PASSWORD I was out of the country recently.  Connection?  Thank you.

I was out of the country recently and I had a pop window asking me to type my password for an e-mail account.  I did nothing, didn't get into while I was absent and e-mail continued to work until just at the time, about 24 hours. After my return.

Maybe, I need to rest overnight, but would appreciate input.

Thank you.

Hey BrownChair,

Thank you for using communities Support from Apple. We can see in your message that you receive a "cannot verify the name of the account...". "error message when you use your computer. We understand the importance of being able to access your email and we would be happy to provide you with advice for this problem. If it is in reference to your iCloud account, the following link has a series of steps for various issues that you may experience when you use your troubleshooting iCloud account.

iCloud: Troubleshooting account

Let us know if that helps.

Kind regards.

Tags: Mac OS & System Software

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