Why Apple makes it so difficult to cancel the subscription at ITunes game?

September 22, 2016

I spent so much time today, just try to cancel automatic renewal of ITunes game!  GOING IN CIRCLES... First of all, on a PC, then on the IPad, according to all the instructions but do not enter any area I can see where Undo CHANGES, and then even tried to call you ON THE AUSTRALIAN site NUMBER WEB of APPLE, but calls abandoned while the consultant was of the privacy... IS THIS A DELIBERATE ATTEMPT TO STOP CANCELLATIONS?  This is the email you sent me, last year-

This email confirms that you have renewed your 1-year subscription to Match iTunes for $34.99 on 10/05/15. This subscription will be automatically renewed each year, unless you turn it off not later than 24 hours before the end of your current subscription period. To cancel the automatic renewal of this subscription, connect to iTunes on your computer and go to the account information page.

Yes, I did everything cela, but still could not CANCEL... Apple, you must SEND coordinated for this user, I need you to send me an email as soon as POSSIBLE, to allow me to cancel this subscription, because I'm about to use to communicate with my banking institution to ensure that another annual fee can't!  IT IS VERY FRUSTRATING!

Hello

You talk about Apple here. This is a user to user forum.

The option to turn off auto renew has been removed. Sign in to your account and go to settings and select subscriptions.

Jim

Tags: iTunes

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