Why Apple request credit card details install the FREE updates, then refuse to receive the entered payment details?
Hi all
I am trying to download the so-called 'Free Upgrade' to install OS X El Capitan in my MacBook Air and Apple has been making me stop for 3 hours! What is happening with this? I get my UK credit card details and tells me to contact www.apple.com/support. I get my PayPal details, same nonsense! Why do I still need to enter payment details for what is advertised as free, anyway? I try to create a new Apple ID, select 'None' in the payment option and again once I am cordially invited to go jump off a cliff, I'm sorry, I meant I thought to contact www.apple.com/support. Very disrespectful? Is that how the client valuable time worth of Apple? They bait us with a 'free Upgrade', and then push us down a rabbit hole in order to get their hands on their magnanimous awarded free gift? It's really infuriating! I saw the number of threads with people, raising the same issue, but Apple doesn't give a flying fudge because they have done nothing to fix it. All the other options that the community suggests that I might try another ones already listed in my post?
Thank you very much, indeed.
You do not have to be signed in one identifier apple to download 10.11. But if you try to create a new apple ID check that your signature in the right region. For example, it is the American site. If you try to use your info from the United Kingdom that could be the cause of your problem.
Tags: Mac OS & System Software
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