Why are my preferences and my 'Tools' menu in gray and how can I solve this problem permanently, not whenever I go into a PDF?

Why are my preferences and my 'Tools' menu in gray and how can I solve this problem permanently, not whenever I go into a PDF?

Also how can I get each pdf open to 100 viewing?

JH

Hi Jason,

Can't you see it's not "SECURE" in the title bar for documents where the tools are grayed out? If you do, which would indicate that the document has been password protected and perhaps editing restrictions.

Best,

Sara

Tags: Acrobat

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