Why are there two drivers for my printer in Device Manager?

Product: HP Photosmart Premium C410 all-in-One printer

I had several cases where I had to reinstall the printer software. Several times in the course of the last few months, without reason, that I can attribute it to when I try to print, I get an error message that the printer software is not installed.  I followed the instructions carefully for the resettlement of the printer and the printer as HP installation wizard, I downloaded. After deleting the printer in the menu devices and printers and reinstall the printer, I find myself with 2 copies of the Photosmart driver Prem C410 series.  Even if the printer seems to work ok, the Lenovo Thinkvantage Toolbox keeps giving an error that the printer driver is disabled and asks me if I want to activate.  When I check the drivers in Device Manager. Two copies say they work normally and all information is the same that is to say: driver date, version, details, etc...

I disable or remove a driver but that we have no idea.

It's windows, the Device Manager, that means some how windows think you had two different instances of the same printer, this could be due to the installation of several trying, or have you had the unit repaired or replaced? or maybe you changed the connection method (usb/wifi/LAN)? I simply remove these instances and then uninstall the drivers (if they still appear in uninstall) and then download and install the driver full hp.

Tags: HP Printers

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