Why can I not use office (trial expired) even if I paid for the subscription?

I just bought the subscription student and teacher a year ago 10 minutes, and when I open Photoshop and Flash it does not detect that I've already paid for the subscription (trial has already expired). Any help would be appreciated, I'm sorry if this has already been posted. I have not received an email confirming my purchase and I signed as long as the same ID adobe like when I paid for the subscription.

Hello

I can't pull the top and recent details of the order with the email address used to log in to the forums. Could you help me with the order number, I can check in the system for you.

^ Ani

Tags: Adobe

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