Why can't connect me to my network to work, but I can connect to my home netwrok

A few weeks ago, I went into labor, connected to the network.  After doing other work, I went back to my computer typed a document and press only to notice that I was no longer on the network.  There was no interruption in power, the computer does not cut: he was sitting on my desk.  At this time there, the network wouldn't let me turn it on again.  I would get a message saying: he can't connect because it timed out or due to the action of the user.  I rent a space in a small office - there is no information TECHNOLOGY staff.  The landlord had someone and have reconnected.  I could connect the next time I was in the office with no problems.  A week after I got back on the same thing happened, and even once I can't always on.  There is someone else coming into the office during this period (I'm with a patient when she arrives so it is in the same time of 30 minutes each week, the same day) and I wonder if when she connects could it be me?  The other day I work, I'm the only one in the office, and when this was corrected at the first time that I could get that day without incident. No one else has this problem-, but they're working on the time where that other person is not in or it's already here and connected when they arrive.  What can I do for this fis.  From now on, they tell me this is my problem and that it must be my computer but I can't connect to my home network without problem.  I am getting very frustrated because I need to go to print documents or really work on something outside to see my patients.  What could be the problem?  I think the last time that he has been fixed, they reset the router, but they won't touch me any equipment.

Hello

I imagine the inconvenience that you are experiencing. I'll certainly try and help you in the matter of fixing.

To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:

1. how many users is configured on the computer?

2 are logged as administrator?

3 have you logged on a domain?

4 is it a cable or a wireless connection?

5. you have any antivirus installed on the computer program?

6. are you aware of any recent software or hardware on the computer changes?

You can disable temporary, your security software and check.

How can I turn on or turn off the firewall in Windows XP Service Pack 2 or later versions?

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

You can also try the steps and check if it helps. (You must be logged on as administrator to run the steps)

a. Click Start.

b. click on run

c. type cmd.exe, and then press ENTER.

d. type the following commands, and press ENTER.

ipconfig/flushdns

ipconfig/registerdns

ipconfig/release

ipconfig / renew

You can also see the article , if you are using a wireless connection.

Hope this information was helpful and let us know if you need help in the future about Windows. We will be happy to help you.

Tags: Windows

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