Why can't I change my wallpaper to solid colors to the screen image?

Hello. When I bought my computer ' (windows7 hp pavilion g7) about there is 3 months I changed the desktop background wallpaper with a solid color background and he left like that for a while until that recently tried to return to a background screen image and it does not allow me 2. I tried to change the themes and it gives me just a solid color background. The only thing I can do is change the color of the background through the windows 'color and appearance' and I navigate to 'office' and I'm able to change the color or using the regular option to change the background... that only allows me to use the "solid color" option another option does not work. I clicked and nothing happens its approved image, action and option is not blocked or I receive an error message and I am able to save them, but nothing happening and in the main menu of customization, it displays even the certain image wallpaper I chose as a background, but the background is a solid color.

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Hello

Have you made changes on the computer before this problem?

Try the following and see if it helps.

Method 1:

I suggest you perform the clean boot and check if it helps.

Clean boot will check if any third-party application is causing the problem, as the clean boot helps eliminate software conflicts.

How to solve problems using the clean boot in Windows 7: http://support.microsoft.com/kb/929135

Note: once the diagnosis has been made, make sure that you try to step 7 of the article to reset the computer as usual

Method 2:

I suggest you to consult the following Microsoft article and check if it helps.

Impossible to change the background image in Windows 7: http://support.microsoft.com/kb/2504610

Method 3:

Check if the problem reappeared in a new user account. If it does not transfer the files from the damaged to the new user profile user profile.

For instructions, see the following article:

Create a new user account: http://windows.microsoft.com/en-US/windows7/Create-a-user-account

Difficulty of a corrupt user profile: http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile

Tags: Windows

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