Why can't I configure the POP/IMAP mails for my Muse site in Business Catalyst? I don't have the option "use this service for e-mail as hosting the Web site" under Advanced options

Why can't I configure the POP/IMAP mails for my Muse site in Business Catalyst? I don't have the option "use this service for e-mail as hosting the Web site" under Advanced options.

Is this due to my hosting Plan? Appreciate the answers.

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Your site is a CCM that is located on a WebBasics plan (this plan does not e-mail hosted on Business Catalyst).

If you want to create the email addresses on this site, you will need to configure your mail elsewhere server and configure the MX records on your site to point to the external mail server.

If you want to use the hosted Business catalyst e-mail services, you should use a WebBasics + or superior siteplan. To upgrade your free CCM site, access administration area of your site-> Site Management-> upgrade now-> choose the desired site plan and billing frequency-> Add personal and credit card details-> Submit.

Please see this article on setting up email on your site of BC accounts: http://docs.businesscatalyst.com/user-manual#! / settings/mail electronic-users of the site -

For the establishment of the records point to the external mail server, see http://docs.businesscatalyst.com/user-manual#! / settings/email-users/creation-boxes of reception-for-your-users of the site

Kind regards

Laurant

Tags: Adobe Muse

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