Why can't I connect to the internet with Firefox with HP photo?

When Im on the internet (with Firefox) and when I run HP photosmart... It will not open it to the internet so I can order prints online... I have ge an error saying... no internet connection... do not understand this... Help

Thank you... but I finally goes back to a bad cable power cord printer... now, I just need to find a store to replace it... forget HP. There web site is no longer hostile user... will never buy one of there products... only helping you get from them? It is money... so thank you once again...

Tags: Firefox

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