Why can't I do a clean install on my Dell laptop?

I bought a Dell Inspiron 17R laptop SE 7720 computer a few months ago. I would like to do a clean install with the installation disc that Dell sent me for the computer. But, when I try to install Windows 7 the DART player does not appear in the select drive window to install. The window is empty. I put the driver CD that was sent with the disc of Windows 7 Instillation. And it says drivers not found. I installed systems before, but I've never run it before. Hope that it helps. Maybe someone else has gone through this.

When you install Windows, the installation disc normally contains the drivers required to run your disk controllers HARD is connected to, and as such, you will see the HARD drive and be able to create partitions, etc as and install.

If for any reason, the controller drivers are not on the installation disc, you will not see the HARD drive and have nothing to the partition. This lack of a good pilots can occur if the controller is a RAID card or the motherboard controller manages the RAID functionality and installation disc doesn't know about them.

Normally drives OEM must contain all the drivers for your specific hardware, so maybe you have the wrong disc or the disc has not been good...

To work around this problem, when Windows Installer boots drive upward, you always get an option to press F6 and then load the appropriate drivers for the controller used (for the motherboard or raid card).

Not knowing your laptop card mother, I assume you have a chipset intel AHCI + RAID features. You can check this by starting at the current operating system and looking at the Device Manager where you should see "Standard dual channel PCI IDE Controller" or "Intel Desktop/Workstation/Server Express Chipset STAT RAID Controller". If you see the later, you must find the Dell IRST driver and download it. Yes, you have TSRI and this driver should be correct.

After downloading, run the executable that should create directories, to not proceed with the installation. Check to see if there is a Readme in the directory created and/or an F6 disk (or something similar) directory. Read the "readme." If there is a floppy F6 directory, place this directory on a USB key and when you start windows installation disc, press F6 and insert the stcik USB into the laptop and go to the F6 floppy disk to the USB directory by selecting the appropriate drivers. Windows Installer should then continue and you should see your HARD drive.

Once you have installed Windows, make another trip to the dell laptop driver page and update all the relevant drivers to the most recent available

I hope this helps...

Tags: Dell Drives

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