Why can't I read my emails sonce Firefox was last updated?
I'm in the UK and use the service of Virgin Media e-mail with an e-mail blueyonder address. Since Firefox has been updated very recently I can always connect to e-mail but I can't read the contents of the message, I get a blank screen the e-mail title spirit only. If I choose to print the e-mail, so I can read the text.
If I connect using Internet Explorer I can read e-mail without any problem. Has anyone else had this problem and managed to sort it out? Thanks - Alan Thompson
None of the suggestions worked for me, but thanks to everyone for their efforts. I think I saw a suggestion of upgrading to Firefox 8 - I did and it solved the problem.
Tags: Firefox
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Welcome to the communities of Apple Support! I'm sorry to hear that you encounter these problems with your iPhone and a recent update of iOS. If you get an error when you try to update, you can find information and troubleshooting procedures described in the following articles useful:
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Some noted that closing of Firefox (Firefox > Quit) while the browser window is always open works for them.
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There is usually no need to clear all the cookies that will delete cookies from Web sites, that may want to keep.
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"Clear the Cache":
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).
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- https://support.Mozilla.org/KB/safe+mode
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Start the computer in Mode safe mode with network support Windows (on the startup screen, press F8) as a test.
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