Why do accessible PDF documents by InDesign more of 50 years or if the pages are unable to read correctly with JAWs and NVDA?

!

I work for a charity in the United Kingdom for the blind, that's why I need this to work.

This is the problem, I explained to Adobe, but received responses such as "you can export as many pages as you wish", and "This is a 3rd part problem". Here is an excerpt of the email I recently sent to the Support from Adobe:

I can export any number of pages for printing or any other format of InDesign, Acrobat, the problem is that when the PDF is converted to a PDF Accessible (APDF), it passes all the criteria of accessibility, but then fails to be read correctly by accessibility Reader Apps.

I tried now several files on drive 2 platforms, JAWs and NVDA, similar issues arise on both systems.

The player applications normally start by reading how many titles and links, a document has. This aspect of these documents of APDF over 50 pages almost to the task; "readers" can get stuck at the end of each page and the APDF does not scroll down when used by readers.

Clearly, this is a huge problem for blind users, because they could easily think that this is a single page document, with "a topic and not links" as told by readers.

The same work of documents perfectly well if the document is reduce less than 50 pages.

When I talked to someone from Adobe, that it has been suggested that there may be a problem with InDesign export to Acrobat who was the cause.

I don't know if there is a problem with the 3rd Party applications, and it's a problem with Acrobat, InDesign, or a combination of both.

We produce a lot of documents like these every week and it is important that we can serve our members, customers and clients with the documents to which they have access.

Users of screen readers will have to do the following:

in Adobe Acrobat Reader/Adobe Acrobat, go to 'Preferences', 'Reading' pane, group "Screen reader Options": set "Page vs Document" popup "Entire Document", or adjust 'Minimum number of pages in a large document' to a value greater than 50, as it is greater than or equal to the maximum. number of pages expected for the largest regional document for reading.

HTH >

OLAF

Tags: Acrobat

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