Why do I get a blue screen that says your PC is encountered a problem and needs to restart. We are only collecting the error information and then it will reboot for you.

Similar Questions

• WANT to PC dv7: at startup, I get a blue screen with a :( Your PC has encountered a problem and needs to restart.

  While I was using my laptop I received a message that HP was running some sort of program disagnostic and in the end, he asked if I wanted to repair the problems. I declined the offer. However, the next time I turned on the computer, I saw the first time the HP logo, then the message "automatic repair Preparation". After a few seconds there is a short rectangle that flashes on and disappears. Then I got a blue screen with: your PC encountered a problem and needs to restart. We will restart for you. "Who starts a blue screen and reboot cycle. Blue screens replacement error messages saying: "If you want to learn more, you can search online for later for this error" and once it will say 'FAT file system' and once 'NTFS file system. I have spent to support HP dv7 ENVY page and tried the suggestions of repair without success. Is it possible to go beyond these two error messages and their blue screens to get my system working again? If so, how?

  Hello

  Error code 24 characters is a failure of the short test (DST) disk Self and would indicate that hard is defective and must be replaced.  It is also consistent with your description of the problem.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - if necessary, you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are no longer under warranty, it's a fairly simple procedure to replace the HARD drive yourself - a brief guide on this is below.

  Readers on the following links are examples that would be perfect for your laptop.

  Hard drive 500 GB

  750 GB hard drive.

  1 TB laptop hard drive.

  The procedure to replace the hard drive begins on Page 56 of your maintenance & Service Guide.

  About reinstalling Windows 10 on new HARD drive, as long as the previous installation of Windows 10 had activated Ok after upgrading to Windows 7/8.1, you can simply create your own Windows 10 installation media and perform a new installation as described in the guide on the following link.  Note: On the activation screen, select "I have not a product key" - Windows will activate automatically once installation is complete.

  http://www.howtogeek.com/224342/how-to-clean-install-Windows-10/

  Kind regards

  DP - K

• Windows 8: "Your PC came across a problem and must restart, we are only collecting the error information, and then we'll restart for you."

  Hello world

  I am very frustrated of what will happen to my computer. I am a graduate nursing student and I need my computer to running back. I have tons of paperwork and projects more information do I need to access my computer. reboot to keep my computer and I couldn't even access my work. I use a samsung PC and I've upgraded to windows 8...

  Help, please... I need my computer works well.

  Thank you

  Conef

  Which works perfectly, thanks!

  All attached files of the DMP are the verification of bug DPC_WATCHDOG_VIOLATION (133) .

  This bug check indicates that the watchdog DPC executed, either because it has detected a call single lengthy proceedings deferred (DPC), the system spent an extended time at a level (IRQL) IRQ to DISPATCH_LEVEL or above.

  -----------------

  1. remove and replace AVG with built-in Windows Defender from Windows 8 for temporary troubleshooting purposes, as it is most likely cause conflicts:

  -AVG removal http://www.Avg.com/us-en/utilities

  Windows Defender (how put on after the withdrawal)- http://www.eightforums.com/tutorials/21962-Windows-Defender-turn-off-Windows-8-a.html

  2 uninstall ExpressCache as soon as possible.

  Kind regards

  Patrick

• "Sorry, your computer has encountered an error and needs to restart. We are only collecting the error information, and then we'll restart for you. "windows 8

  Hi so I recently bought a new computer and out of no where he worked in some really annoying errors. This has happened three times, I can't understand a reason yet, AFAIK, it occurs randomly. A few times I start up my computer and it starts just the windows icon, the loading circle is not displayed. If I let it run it will remain still frozen. After a few reboots, he says still 'preparation auto repair' is still frozen. This has happened 3 times.

  The first time I have not jumped into the recovery CD, no problem, used a system restore, it was all good.

  The second time, she actually had a cause, our power went out and my pc was used, then maybe he could have ruined a circuit. So I put the CD, it wouldn't recognize it and if he did, he would freeze just and nothing to do. I tried F8, F12 and F1: he didn't even recognize these keys or react at least based on them.
  After a few restarts I miraculously managed to do recognize the CD and this time I made a cooling system.
  This lead me to think it might be some of my files/programs, but I'm still working on acquiring them all back after the update so I think it is unlikely that. 3rd time: yet once, it happened when I turned it on after a normal closed. It would not recognize the cd or the keys. After maybe 15 attempts, but rather oddly, everything was OK? I also noticed that my Tablet Wacom Intuos 5 is connected it will not start, but if I unplug it, it starts very well. (Driver error?)

  All this is fine and dandy, I can deal with it, but not until recently that error in the title stood. I noticed, that it normally occurs when the computer is in "sleep" or the monitor turns off because it is inactive. If I move the mouse to bring on the monitor, it is just a bright blue solid then the following message: "sorry, your computer has encountered an error and needs to restart. We are only collecting the error information, and then we'll restart for you"appears and it stops. Whenever this happens, it starts up just fine, it is just annoying it encounters this error whenever I use it. I tried to do system recoveries, but it did not help. I can just do a reset or refreshment, but again once I do not want this effort and to lose files if the error is still going to happen. I'm not sure if this is a hardware error, heating, maybe? But I'm not all that experience in these things. As I said, this computer is fairly new, maybe 2 months, then maybe I could just put its warranty policy to use. But if you can think of anyway to help, it would be great thanks!

  My specs are:
  Avatar
  CPU: AMD FX Processor with Six cores (tm)-6100 3.30 GHz
  GPU: Geforce GT 640

  16.0 GB
  operating system 64-bit, x 64 processor
  Windows 8.1

  Hi Kaelie,

  This issue seems to be with the material. As you mentioned that your computer is under warranty. It would be better if you contact the manufacturer of your computer for help on this issue.

  Just reply to us if you are having problems with Windows in the future. We will be happy to help you.

• "Restart your pc on a problem and needs. We are only collecting the error information, and then we'll restart for you / / error DRIVER IRQL NOT LESS or EQUAL (Smb driver.sys)

  I bought a Dell XPS 14 with Windows 8, less than a month ago, and I get a blue screen with the error message above several times in the past two weeks. I'm not all that computer, I'm looking for all possible assistance. I found the next with the same error message thread, I followed the advice and attached my minidump.zip file.

  Any help you can give me would be most appreciated - thanks in advance!

  Hi dajoip,

  It seems to be an older version of Kaspersky installed which can be a problem because it may not be entirely compatible with Windows 8.

  One thing I might suggest is to uninstall Kaspersky and see if the blue screen errors to solve.

  Consider the alternative security such as firewall and antivirus integrated Windows 8 (Windows Defender) software.

  You can also take advantage of the update or uninstall Daemon Tools.

  If the error persists try the synaptic generic drivers for following a link as the Smb_driver_Intel.sys seems to be a synaptic driver (create a system beforehand Restore Point):

  http://www.Synaptics.com/resources/drivers

• Blue screen of death or :( Your PC has encountered a problem and needs to restart. We are only collecting the error information, and then we'll restart for you. Error on Windows 8

  I read my threads where people are facing this error blue screen dead on Windows 8, the cases are different but this error message is the same, I share picture of the error message, it looks like this.

  

  My case

  In my case when I turn the laptop for the first time it freezes, displays this error message and restarts normally. On the home screen, it shows me a message send this problem to Microsoft. Laptop works very well subsequently without any problem, even if I reboot later it loads fine, but if I stopped and starts from at the moment, it shows same error screen. When I look into the details, it shows me these details. draw the image.

  

  I did it as a result of things to understand the issue:

  • I thought it's a software problem, so I format my windows disk and reinstall Windows8 - the issue has not been resolved.
  • One of my friends suggested me for a complete format, I moved my data to external HARD disk, formatted my entire drive, deleted partitions, make new partitions and installed Windows 8 - the issue has not been resolved.
  • Someone suggested from material with my HDD to check it out, so I used a different HARD drive, formatted, deleted partitions, made new partitions and installed Windows 8 - the problem persists.
  • Restore all settings to the default BIOS - the problem persists.
  • I have connected HDD my friend with Windows 7 to check my machine and it worked fine.

  In my research, I can't understand what is really the cause of this accident, there would not be any software parameter or virus as on formatting windows that all this problem would have been solved. It is not the HARD drive for sure as I have done everything I know to see if it's the HARD drive that is causing the problem.

  Dear members and experts from Microsoft, this is the first time I participate on this forum and think that I explained everything concerning the problem I face and the research I did to solve this problem, I eventually failed, please guide me how I can solve it. My laptop is out of warranty and I don't want to pay for something that I do not know exactly.

  Waiting for your expert advice.

  Frébault

  These related to the amd_sata.sys AHCI Advanced Micro Devices 1.2 device driver. Update to win 8.1 should solve this problem.  If it isn't, you should check for motherboard update update BIOS and drivers.

  

• get a blue screen that says stop techanical questions

  While online, I get a blue screen that say, there are technical issues and windows shutting down to avoid damage my computer. I don't know what are the issues?

  Hello

  1. for how long are you facing this problem?

  2. don't you make changes to your computer?

  3. does this problem occur while you were online?

  Method 01:

  I suggest you check in SafeMode with network.

  Advanced, including safe mode startup options

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  Method 02:

  I suggest you follow the link and check.

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

  http://support.Microsoft.com/kb/958233

  I also suggest you follow the steps in the article.

  http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

• When I turn on my computer with windows xp on it I get a blue screen that says dumping physical memory

  When I turn on my desktop computer with windows xp on it I get a blue screen telling me that it is dumping physical memory.  Why it does this and what I can do to fix the problem?

  Hi KarenSellers,
   
   
  -What is the exact and complete verbatim of the error message that you receive? Thanks for mentioning the same thing with the error code that is displayed with the blue screen.
   

  Method 1: Try to start your computer in Mode safe mode and check if Windows loads successfully.

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

  Check out this link to do the same thing:

  A description of the options to start in Windows XP Mode

  Method 2: Use the Windows Memory Diagnostic tool to check if there is an error with the memory.
   
  Refer to the section "using the Windows Memory Diagnostic tool" from the link given below for the same:
   
  How to troubleshoot the facilities of RAM

• When I try to install Windows XP Professional on my laptop, I get a blue screen that says "error(C=0000135) found dll gdi32not.

  install windws xp profesional sp3 on my loptop and installing installation opens blue skreen and dll error (C = 0000135) gdi32not faund I can't solve this problem

  original title: I install windws xp profesional sp3 on my loptop and installing installation opens blue skreen and dll error (C = 0000135) gdi32not faund I can't solve this problem

  Hi Vytautassvitojus,

  ·         The computer have any OS installed?

  ·         Are you able to boot to the desktop?

  If you are not able to boot to the desktop and then remove the external devices except the keyboard and mouse, perform a chkdsk from the recovery console and then try to install Windows.

  To run chkdsk from the Windows Recovery console. You can check the links for a description of the Windows XP Recovery Console

  http://support.Microsoft.com/kb/314058

  Important:  If all available hard disk data can be lost when running chkdsk, as the chkdsk attempts to repair the affected area.

  I hope this helps.

• Boot my PC, I get a black screen that says ultra dma mode-6 s.m.a.r.t capable.

  When I start my PC, I get a black screen that says ultra dma mode-6 extended s.m.a.r.t. capable but disabled keyboard interface error press fi to resume when I do that it starts as normal, when I posted e logitech about this they said: enable smart in bios and save.  I can't remember if they said it was a hard drive or a hardware problem, how can I go to the bios either no matter what.  I have a keyboard and wireless mouse

  Thanks M Clark

  Hello

  I suggest to reset the default settings to default and check for the issue.

  You may also contact the manufacturer of your BIOS to change these settings.

  Important note: Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
   

• I put my speakers or a microphone to go into the sound is terrible, and he put me on a blue screen that says crash dump HELP

  I went to control its embedded on my micro hit some button that met my speakers or my microphone, now there is a terrible noise of comign out of my speakers and my computer went to a blue screen that says something about a crash dump it please help I just reset my volume control , so they will come back the way they came when I bought it.

  Hello

  1. what operating system is installed on your computer?
  2. you remember to make changes to your computer before the problem?

  I suggest that you follow these steps and check to see if they help.

  Step 1:

  Restart your computer and Open the troubleshooter of Audio playback and check if this solves the problem.

  Step 2:

  You may also Update your audio drivers and see if that solves the problem.

  Step 3:

  If the computer goes into BSOD again, please follow the steps in this article.

  Resolve stop (blue screen) error in Windows 7

• HP CORE i3: help! Blue screen that says: enter the password administrator or power on password

  Help! Blue screen that says enter password administrator or power on password. It never imagined before, and I can't go to any other screen. It gives me a disabled system number 50986581?

  Enter 45684507

  Kind regards

  DP - K

• When I try to print PDF documents, I forst get a little screen that says that the document cannot be printed, then a small screenthat says no pages have been selected.  I can't even print the entire document.

  When I try to print two important documents, I first get a little screen that says that the document cannot be printed, then a second small screen that says no pages have been selected.

  Hi oldrealist,

  Try the following: open Adobe Reader | Change | Preferences

  • under Documents, change "Show the documents in PDF/A mode" Never.
  • under (enhanced) protection, clear the Safe_mode at startup.

  Let me know how it goes.

  Kind regards

  Nicos

• I'm working with Acrobat XI and when I try to add text to the geopdf file I get a popup screen that says it is a secure document and editing is not allowed. How can I fix it?

  I'm working with Acrobat XI and when I try to add text to a geopdf file I get a popup screen that says it is a secure document and editing is not allowed. How can I fix it?

  I thought about it... need to use the defined comment tool, not the set of editing tools.

• Get pop-up Microsoft that says: "print filter Pipeline host Stopped Working and was closed.

  Original title: the printer does not work

  Cannot print from any application. Get pop-up Microsoft that says: "print filter Pipeline host Stopped Working and was closed.

  Ron BakerSA,

  Try to read This THREAD

  Rick