Why do I get a "not available for this file overview.

When you try to upload photos with a key USB cable iPhone 6 in Lightroom 6, I get, "Preview not available for this file" for just about all the images except for a few.  I'm not able to import images... any ideas on why this is happening?  All systems updated.  This only happens when you try to import the iPhone.  Very frustrating.

A fews weeks ago seemed to solve the problem by checking the "Prevent ipods, iphones and ipads of automatic synchronization" box in the iTunes/device preferences, but now it doesn't seem to work.

Any thoughts on why this is happening?  Thanks a lot for your help!

Paul

Hi Paul,.

Could you please try and move the images from the phone to a folder on your computer and then try and import the images in LR in this folder.

Please let us know if it helps.

Kind regards

Tanuj

Tags: Photoshop Lightroom

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