Why do I get an error 'blue screen '? How to fix?

Hello-

Recently I was making a mistake on my HP Pavilion dv5 notebook when you watch videos using WIndows Media Player.

I open the video file in WMP, and then connect my HDMI cable on my HD TV to watch.  Some time in the film, all of a sudden he gltiches upward, then goes black, then blue and a bunch of white letters on the screen, then proceeds to dump physical memory and restart the computer.

It has happened 3 times so far, out of the 4 times I tried to watch videos.  What's weird, is that I've been watching videos like this before, but it never did this before, never had any problems with WMP.

Is someone can you please tell me what I can do to fix this? Thank you very much.

Here are the details of the error that has occurred, as it appears to me after you restart the computer:

Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

More information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF88004BA111D
OS version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files helping to describe the problem:
C:\Windows\Minidump\081911-43773-01.dmp
C:\Users\owner\AppData\Local\Temp\WER-81994-0.SysData.XML

Read our privacy statement online:
  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt

Yes that contains the graphics driver. Make sure you do a complete uninstall when you are being uninstalled it.

Tags: Notebooks

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  • Help with error blue screen. BCCode: 116

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    BCCode: 116 0 x 00000116

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    Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This indicates that an attempt to reset display driver and recover a timeout failed.

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    If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.

    If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.

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    1. Download and install updates for your computer from Windows Update device drivers.
    2. Scan your computer for computer viruses.
    3. Check your hard drive for errors.

    VIDEO_TDR_ERROR settings

    The following settings are displayed on the blue screen.

    Parameter Description

    1

    The pointer to the context internal TDR recovery, if they are available.

    2

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    The error code of the last operation that failed, if they are available.

    4

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    BCCode: 116 0 x 00000116<-- read="" this="">
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    The inclusion of 116 error in the troubleshooting code is the only coincidence and holds no.
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    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
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    As examples:

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    BCP3: 00000000
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    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
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    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above is)
    to ensure that the latest drivers from the manufacturer of system and device manufacturers are are preferably)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to stop Windows 7 automatically install drivers
    http://support.Microsoft.com/kb/2500967

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Many errors blue screen (DRIVER_POWER_STATE_FAILURE) 0x9f.

    Hi all!

    I get frequent 0x9f blue screen errors. I wonder if someone could kindly have a look to this dmp file?

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    Very much appreciated.

    Darryl

    Hello

    The attached file of the DMP is the bugcheck DRIVER_POWER_STATE_FAILURE (9f).

    This error occurs if the drivers do not manage applications of transition from State power properly, usually during one of the following procedures: stop, suspend or exit from sleep, suspend or resume from hibernation mode.

    To your credit, I see 2 possible drivers problem.

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    Update here - http://www.gearsoftware.com/support/drivers.php

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    Update here - http://www.nvidia.com/Download/index.aspx

    Keep me updated on the behavior of the system after doing the following.

    Kind regards

    Patrick

  • Windows 8 Kernel data Inpage error blue screen?

    I keep coming the blue screen and with an error message saying "Kernel data inpage error" and it's really annoying because its so common and when the error occurs, it just reboots my computer everything and removing all my unsaved work. It becomes really annoying that it happened 5 times yesterday before I got bored and did a reset. After the factory reset - I still continue to get the error message. How can I fix it?

    Hello

    Thanks for the reply.

    I suggest to start the computer in a clean boot situation and then try to uninstall the game.

    To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    How to perform a clean boot for a problem in Windows 8, Windows 7, or Windows Vista

    http://support.Microsoft.com/kb/929135

    Note: Please refer to the section: How to reset the computer to start as usual after a clean boot troubleshooting section of Kb to start the computer to a normal startup after you fix the problem.

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