Why do I get the message saying: "there was a problem with windows, which caused it stop working properly.."?

When I close the ms word document I have thi above message. -.

Download updates for

There was a problem with that caused it to stop working correctly.

Your computer may run out of updates that can help improve its stability and security.

Go online to search for and install the Important updates and recommended.

  1. Click here to access the Windows Update Web site online

  2. In the left pane, click check for updates. If updates are found, click view available updates.

  3. Select all important updates and then click install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    Note
    If you have activated the automatic update, you can not see important updates listed. If this is the case, the updates have already been downloaded to your computer.

More information

Please explain and help understand and solve the problem.

To learn more about updating your computer, go to the Microsoft site and read the following article:

Windows Update frequently asked Questions

Hi nandiniatmasiddha,

1. did you of recent changes on the computer?

2. you only receive the error message when closing Word document?

3. do you have security software installed on the computer?

I suggest that you check and install the updates that are available on the computer, including Microsoft office updates and check if it helps.

How will I know if my computer is up to date?

http://Windows.Microsoft.com/en-us/Windows-Vista/how-can-I-tell-if-my-computer-is-up-to-date

Updates: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows-Vista/updates-frequently-asked-questions

If you still get the error message when the Word document is closed then I would suggest that you post your question in the forums of Microsoft office by using the link below.

http://answers.Microsoft.com/en-us/Office/Forum/Word

Tags: Windows

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