Why do I keep getting stop when I'm on the internet, the problem signature:

Signature of the problem:

Problem event name: BlueScreen

The system version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

More information about the problem:

BCCode: 1a

BCP1: 00041790

BCP2: C0802082

BCP3: 0000FFFF

BCP4: 00000000

OS version: 6_0_6002

Service Pack: 2_0

Product: 768_1

Files helping to describe the problem:

C:\Windows\Minidump\Mini071311-02.dmp

C:\Users\Jim&Cindy\AppData\Local\Temp\WER-43929-0.SysData.XML

C:\Users\Jim&Cindy\AppData\Local\Temp\WERC995.tmp.version.txt

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Hello

1. don't you make changes to your computer before the problem?

BCCode: 1a seems to be a hardware driver issue (video or Audio drivers).

I suggest that you follow all the steps mentioned in this article.

Resolve stop (blue screen) error in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

(Valid also for Windows 7 steps)

Tags: Windows

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