Why do I receive emails of Support Adobe in Italian?

I'm not Italian, do not live in Italy and have no interest in the language.

I recently had the misfortune to try to get support to install an upgrade to Acrobat 8 Pro on Acrobat X Standard.

The file number for this interaction is 0187098342

I have since received an e-mail, all in Italian, which it turns out, informs me that if they (sic) have not heard from me within 10 days, the case will be closed as having been solved.

The problem has not been resolved and send me emails in Italian is much serve chocolate fire guard.

Pitiful show.

Hi James,

I checked the language setting in your account and it is set to English.

I see that the case has been closed after sending 3 email reminders for you.

Are you still facing the issue?

Kind regards
Rave

Tags: Acrobat

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