Why do I see "device not found" airport Admin?

I have an AirPort extreme and my parents have a TimeCapsule. They are both showing the message "device not found" in the administration of the airport. We tried cycling power etc. Our networks still work, however we can not connect to manage and backups of my parents stopped. Is anyone else seeing this?

You have Back to My Mac configured on your AirPort Extreme? If so, disable it.

This issue was widespread in the last days. We are all waiting for an answer / difficulty of Apple.

Tags: Wireless

Similar Questions

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    The problem now is that the AirPort Extreme disappears from the airport on iOS Mac utility and Windows, it is found however the network and the Internet continues to operate normally on all connected devices. I can also continue ping on the router.

    I have reset the AirPort Extreme to the default settings, but the problem continued...

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    You describe a known problem with Back to My Mac which first appeared around July 13. The problem manifests itself in a message "Device not found" meant to be displayed in triangular AirPort your AirPort base station with a yellow icon utility, while the router of the device functions others continue to work normally.

    If you use an airport Time Capsule, backups will not work using that device or USB hard drive units connected to it.

    Apple will only be able to solve this problem, so all you can do is wait for them to do. If you want to contact them to tell them about it, using the contact Support link.

    There is a solution: on a Mac, open AirPort Utility and select file > configure other...

    For each of your routers Apple AirPort Base Stations serving their respective networks: its IP address and password (if you don't know either of them, read the Note that follows the horizontal rule below). Then, on the tab of the Basic Station , delete all the entries in the Back to My Mac using the 'negative' button, then click on Update.

    Which must be re-established appearance of this base station in AirPort Utility, as well as in a side bar of the Finder, if all shared disks are plugged on. It will also restore possibility of Time Machine to save on these discs, if this has also been a problem for you.

    If this seems to imply that you will not be able to use Back to My Mac until Apple fixes it, you are probably right. Well to diagnose problems of the CCMM is tedious work that I have not yet finished.

    Apple does not participate on this site except in a very limited way, so don't expect is not a response from them, here or elsewhere for that matter. We'll just have to wait for them to fix it.

  • Airport Time Capsule device not found

    I have the time Capsule on the airport of the TB 3 802.11ac (bought 9/2014).  It integrates the latest version of the 7.7.7.  Just last week, I received the error device not found (.. .has been previously a part of your network... etc.).  The internet connection is always good and the component of the time capsule router still works.  When I unplug the device, it can find him but eventually will go down in a few minutes.  I also did a warm reboot, but some results.  Printer connected to the time capsule does not, nor does Time Machine back ups.

    Would be grateful of any advice on why the drive not found error continues to occur.  Thank you!

    You have Back to My Mac enabled on the Time Capsule?

    If so, turn it off for the moment in the AirPort Utility and restart the time Capsule.

  • Device not found in airport 6.3.6 utility

    Running a 5th generation I'm stuck. I checked a bunch of other posts and restarted all devices, as well as reset the base station. I also adjusted IPv6 at the local level.

    When I pull up the Airport utility, I get "device not found" and cannot connect to the base station to adjust settings. What is weird is I can get temporarily in Airport utility if restart my MacBook and the base station at the same time. However, it does not last long. I also see the drive mounted in the Finder all the time. A Wi - fi connection works without interruption.

    I tried this on 2 Macbooks, an ipad and an iphone. El Capitan running. I am at a loss.

    Someone at - he was able to solve this problem.

    You are one of the many ad today with this problem.

    for example. There is only one thread.

    Time capsule not recognized in the utility of the AP

    I suggest that you can still access the AE or TC using configure others and type the IP address.

    A 5th generation is the flat and quite old but more reliable than Gen6. But beyond 5 years they get flakey.

    If you mean a 5th Gen TC then this is the newest one.

    I am surprised, he's also missing on the iOS but who was more reliable version of airport utility.

  • Airport devices not found

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    This was reported once many here recently.

    A 'solution' refers to those who have set up their base stations for Back to My Mac. If you did, how to follow recommended action is temporarily remove or disable this option, as follows:

    • Run the AirPort Utility.
    • Select the base and then station, select change.
      • Note: You may need to use the option "configure others...". "to access the base station. Enter the IP address of the base station, the default value is: 10.0.1.1 and base station administrator password when you are prompted.
    • On the tab of the Base Station, go back to the section of my Mac at the bottom of the window.
    • If you have entries here, select it and click then the minus sign "-" button to remove it.
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    Update you the firmware to 7.7.7 in the TC?

    If all tests performed 7.7.7 then downgrade the firmware to 7.7.3 as he could work much better.

    If it still fails I just return it.

    They seem to vary a lot in quality of construction. Some work OK but many have problems... and when you Exchange to the same store you get another from the same lot.

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    iOS

    If your iPhone, iPad or iPod touch connects to a Wi - Fi - Apple Support network

    A lot of wireless issues with each new version of iOS... he could so your phone that is the problem, not only the TC.

    https://www.YouTube.com/watch?v=j4qgH8uyOk0

    You should check how wireless is around you and the intensity of the signal of all devices.

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    I have an Airport extreme with a capsule 2 TB that I use as a backup file.

    All of a sudden I can't connect to the airport time capsule. When I launch the airport utility, there is an orange triangle/exclamation point that fits the description "device not found". The router works well, since I am connected to internet (at this time).

    I tried to unplug the unit and time capsule comes back for about 2-3 minutes until the same problem occurs again. Factory of Soft and hard resets produce the same results. I know this isn't my macbook pro because it does the same thing on my phone as well.

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    I'm a volunteer and I do not work for, or represent, HP.
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